Sales Development Representative | PST | Remote
Sales Development Representative responsible for inbound lead follow-up, multi-channel outbound prospecting to target accounts, discovery conversations, and generating pipeline for the sales team at Grafana Labs. Requires strong communication, organization, coachability, and a team-first attitude in a fully remote environment.
About the job
What You’ll Be Doing
- Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends
- Follow up on inbound leads effectively and efficiently
- Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts; our top SDRs are confident and effective on the phone
- Use Salesforce and Grafana dashboards for lead and account management and research
- Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn
- Drive effective discovery conversations to understand users’ needs and goals in order to provide them the appropriate resources and communicate how Grafana can help them
- Consistently meet new business opportunity and pipeline targets
- Collaborate with cross-functional teams such as marketing and sales to win as a team
What Makes You a Great Fit
- Located in NORAM
- Open to feedback and coaching, always looking for ways to improve
- Clear and concise written and verbal communication style
- Excellent organizational skills and the ability to prioritize many tasks and demands
- Willingness and ability to take on any task - no matter how small or big - with a focus on quality
- Resourceful and proactive in an environment that is constantly evolving
- Driven by purpose and by winning with a team-first attitude
Bonus Points For
- Curious and passionate about technology
- Experience using the CARR model (Context, Action, Results, Reflection) to share professional stories
- Humility and a growth mindset; ability to incorporate feedback in real time
Compensation & Rewards
In the United States, the OTE compensation range for this role is $80,750 - $83,650. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits.
Skills
Salesforce, Outbound Prospecting, Inbound Lead Qualification, Discovery Calls, Multi-Channel Outreach, Linkedin Sales Navigation, Pipeline Generation, Grafana, Observability Tools
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