Director, People Systems and Operations

Responsibilities

• Set the strategy and roadmap for the HR technology ecosystem, including implementation, configuration, integrations, user experience, continuous improvement, and vendor relationships.
• Own the HRIS as the single source of truth for employee data; drive automation, data accuracy, governance, adoption, and connections to payroll, benefits, analytics, and other People systems.
• Improve employee lifecycle processes from offers and onboarding through promotions, leaves of absence, and offboarding.
• Build scalable people analytics, dashboards, and self-service tools to support workforce decisions, retention-risk identification, and information flow.
• Own People-related compliance, including immigration, leaves of absence, audits, labor requirements, employee data privacy, and complex policy escalations.
• Lead AI and automation adoption within People processes; pilot capabilities and provide structured product feedback.
• Test and scale new tools, processes, and workflows in partnership with IT, Finance, Legal, Talent Acquisition & Planning, Talent Management/Org Development, Total Rewards, and IDEA.
• Contribute to company-wide People strategy as a People Leadership Team member.
• Develop and empower a high-performing team through prioritization, coaching, performance management, and growth opportunities.

Requirements

• 8+ years of progressive People Operations experience, including 3+ years leading People Operations, HRIS, and/or People Systems teams at manager or director level.
• Deep experience administering and optimizing global HRIS platforms such as Workday, Rippling, or HiBob.
• Experience with HRIS implementations, integrations, automation, data integrity, and reporting.
• Track record of designing and scaling People processes with measurable improvements in efficiency, data quality, compliance, or employee experience.
• Experience with payroll and benefits integrations, cross-border employee data, reporting requirements, and workforce data privacy.
• Hands-on experience evaluating, piloting, or implementing AI and automation in People Operations.
• Strong project management, change leadership, and problem-solving skills.
• Analytical, data-driven approach with proficiency in HR reporting, dashboarding, and self-service tools.
• Experience building and leading high-performing, diverse teams and partnering strategically with leadership.

Compensation and Benefits

• National pay range: $153,300–$185,400 USD.
• Additional compensation may include stock options, bonuses, merit increases, and, for eligible roles, sales commissions.
• Benefits include medical, dental, and vision insurance; basic life insurance; mental health resources; financial wellness benefits; paid parental leave; short- and long-term disability coverage; 401(k) plan and company match; paid holidays; paid sick leave; and paid vacation or flexible PTO.