Senior Solutions Engineer
Senior Solutions Engineer partnering with sales to deliver technical presentations, demos, and enablement for Grafana's observability platform. Requires 5+ years pre-sales experience, strong communication, and technical problem-solving to help close deals and provide customer feedback to product teams.
About the job
What You’ll Be Doing
- Join as an early member of a high growth team working together to solve technical and customer problems the right way
- Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
- Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
- Deliver product and technical presentations to potential and existing customers
- Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
- Drive product conversations based on need and problems learned during customer interactions
- Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
What Makes You a Great Fit
- 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space
- Strong judgment, collaboration, and leadership skills for varied and complex startup duties
- Ability to learn to work and collaborate with an international remote-first team
- First class written and oral communication skills to collaborate with remote-first internal teams and worldwide customers; skillfully articulate value proposition and technical advantages
- Love solving technical challenges and thrive on bringing creative solutions to customers
- Technical mindset and a desire to grow technically (great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience)
- Self-motivated, initiative, creative
Compensation & Rewards
In the United States the OTE (On-Target Earnings) compensation range for this role is $204,000 - $254,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs).
Skills
Pre-Sales, Technical Presentations, Open Source Technologies, Metrics, Monitoring, Grafana, Observability, Customer Engagement, Competitive Analysis, Technical Enablement
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