Account Manager Business Development Representative

What You Will Do

• Act as an expert on how Bloomerang’s fundraising, donor, and volunteer management solutions transform nonprofits to help them achieve their mission. Quickly articulate value to busy decision-makers.
• Engage inbound inquiries and re-engage past prospects from the Bloomerang customer base, ensuring rapid follow-up and maximize conversion rates.
• Qualify/Disqualify inbound leads via phone, email and live chat, qualifying upsell prospects and scheduling meetings for Account Managers.
• Create & nurture a 90-day rolling pipeline of high-quality potential meetings from leads, using creative and strategic outreach to warm them up and convert to qualified meetings.
• Collaborate with marketing and sales, providing feedback on lead quality and helping refine messaging to improve conversion rates.
• Consistently meet (and ideally exceed) business development KPIs, including response time, lead-to-meeting conversion rate and pipeline influence rate, contributing to Bloomerang's overall success.
• Ensure the accurate maintenance of sales data and lead tracking through Salesforce, Qualified Chat, Chilipiper and Outreach, keeping a record of all interactions and progress to ensure a seamless handoff.

What You Need to Succeed

• 1+ year of sales experience (SDR, BDR, or sales internship preferred) or business experience and a strong interest in SaaS sales.
• A passion for helping nonprofits and a desire to understand their challenges.
• A self-starter mentality with the ability to adapt and push yourself every day without relying on warm leads.
• Resilience and persistence—ability to overcome rejection and use it as a learning opportunity.
• Strong communication and storytelling skills—both written and verbal to engage with senior leaders, and handle objections without hesitation.
• A curious and coachable mindset with a drive to continuously improve and ask the right questions to understand nonprofit needs and challenges.
• Familiarity with Salesforce, Outreach, Chilipiper is a plus.
• Ability to actively explore, learn, and responsibly integrate AI tools into daily tasks to drive efficiency and support Bloomerang's mission.

Benefits

• Health, vision, and dental insurance options; HealthiestYou 24/7 telehealth service.
• Competitive PTO package: 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, paid parental leave.
• 401k match.
• Equipment provided for remote work.