Solution Consultant - R&D

Responsibilities

• Partner with account executives, solution consultant peers, and leadership on account and deal strategies.
• Manage discovery sessions to uncover customer needs, requirements, decision criteria, and business issues.
• Craft solutions using Benchling capabilities, industry best practices, and standard R&D functions, including data models and processes that fit the customer’s scientific and technology landscape.
• Present and demonstrate solutions persuasively to prospects and customers; manage questions, objections, and concerns.
• Position solutions competitively, including against in-house development alternatives.
• Engage product management with customer needs and industry trends to influence the product roadmap.
• Create reusable solutions, content, and training for key areas.
• Mentor and partner with other solution consultants.

Requirements

• Master’s degree in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering, Chemistry, or a similar life science field.
• At least 4 years of work experience, ideally in customer-facing roles.
• Hands-on experience in antibody discovery and engineering, either as a bench scientist or in a technical role supporting biologics teams.
• Experience modeling scientific data and crafting solutions based on product knowledge and industry best practices.
• Familiarity with research technology commonly adopted by biopharmaceutical companies.
• Ability to establish credibility as a trusted advisor to scientists and pitch successfully to scientific buyers.
• Fluency in English.
• Willingness to travel to customer sites 25–30%.

Nice to Have

• Experience with scientific or informatics software such as LIMS or ELN.
• Familiarity with antibody engineering software.
• Experience demonstrating scientific software in a pre-sales setting.
• Experience supporting research instruments, reagents, or software.
• Fluency in German or French.

Compensation & Benefits

• Full-time employees outside the U.S. receive a comprehensive benefits program tailored to their region of residence.
• Starting pay is determined based on job-related skills, experience, qualifications, interview performance, and work location.