Customer Delivery Engineer, NASA
Delivers technical projects for strategic customers, implementing PostgreSQL migrations, schema designs, query optimizations, and production deployments using TigerData features and AI tools. Requires deep hands-on PostgreSQL/SQL/Python expertise and customer-facing delivery skills.
About the job
Responsibilities
- Deliver customer projects: implement migrations, data optimizations, and schema designs
- Scope and execute engagements with clear, measurable deliverables
- Fix complex technical problems: tune slow queries and configurations
- Write tactical fixes and scripts to unblock customers quickly
- Apply AI to accelerate engineering: use copilots (LLMs, AI assistants) to generate query rewrites and test optimizations
- Create reusable AI prompts and delivery playbooks
- Bridge architecture and reality: translate reference architectures into customer-specific deployments
- Adapt TigerData features (e.g., Hypertables, Hypercore, continuous aggregates, vector search) to real workloads
- Own technical success during project delivery; escalate to core Engineering only when necessary
- Capture and share knowledge: write playbooks, scripts, and internal guides; feed learnings back to Product and Engineering
Requirements
- Deep hands-on experience with PostgreSQL — especially SQL tuning, performance optimization, and schema design
- Delivered complex migrations, data transformations, or optimizations in production environments
- Fluent in SQL and Python (or similar scripting languages for data work)
- Comfortable leading technical conversations with customers, especially under pressure
- Love using AI tools (copilots, LLMs) to speed up query rewriting, code generation, or problem diagnosis
- Communicate clearly and explain tradeoffs to customers in high-stakes moments
Nice-to-Haves
- Experience in Implementation Engineering, Integration Engineering, Solutions Engineering, Professional Services, or Technical Consulting
Compensation & Benefits
- Flexible PTO and comprehensive family leave
- Fridays off in August
- Fully remote opportunities globally
- Stock options for long-term growth
- Monthly WiFi stipend
- Professional development and educational resources
- Premium insurance options for you and your family (US-based employees)
Skills
Postgres, SQL, Python, Timescaledb, Hypertables, Hypercore, Ai Copilots, LLMs, Kubernetes, Docker
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