Customer Delivery Engineer, NASA

Responsibilities

• Deliver customer projects: implement migrations, data optimizations, and schema designs
• Scope and execute engagements with clear, measurable deliverables
• Fix complex technical problems: tune slow queries and configurations
• Write tactical fixes and scripts to unblock customers quickly
• Apply AI to accelerate engineering: use copilots (LLMs, AI assistants) to generate query rewrites and test optimizations
• Create reusable AI prompts and delivery playbooks
• Bridge architecture and reality: translate reference architectures into customer-specific deployments
• Adapt TigerData features (e.g., Hypertables, Hypercore, continuous aggregates, vector search) to real workloads
• Own technical success during project delivery; escalate to core Engineering only when necessary
• Capture and share knowledge: write playbooks, scripts, and internal guides; feed learnings back to Product and Engineering

Requirements

• Deep hands-on experience with PostgreSQL — especially SQL tuning, performance optimization, and schema design
• Delivered complex migrations, data transformations, or optimizations in production environments
• Fluent in SQL and Python (or similar scripting languages for data work)
• Comfortable leading technical conversations with customers, especially under pressure
• Love using AI tools (copilots, LLMs) to speed up query rewriting, code generation, or problem diagnosis
• Communicate clearly and explain tradeoffs to customers in high-stakes moments

Nice-to-Haves

• Experience in Implementation Engineering, Integration Engineering, Solutions Engineering, Professional Services, or Technical Consulting

Compensation & Benefits

• Flexible PTO and comprehensive family leave
• Fridays off in August
• Fully remote opportunities globally
• Stock options for long-term growth
• Monthly WiFi stipend
• Professional development and educational resources
• Premium insurance options for you and your family (US-based employees)