Manager, Solutions Engineering
The Solutions Engineer serves as a customer-facing technical expert, partnering with Sales to demonstrate Grafana solutions, lead technical evaluations, and close complex opportunities. The role requires at least five years of technical pre-sales experience and residency in Israel.
About the job
Responsibilities
- Partner with the Sales team to articulate Grafana Labs’ value proposition, vision, and strategy to customers.
- Own technical customer engagements and help close complex opportunities through competitive knowledge, technical skill, and credibility.
- Deliver product and technical presentations to prospective and existing customers.
- Communicate with customers and internal teams to provide product and competitive-landscape feedback.
- Drive product conversations based on customer needs and problems.
- Enhance documentation, write blog posts, record videos, contribute knowledge-base articles, and create other enablement materials.
Requirements
- 5+ years of technical pre-sales experience, ideally with open-source technologies or in the metrics/monitoring space.
- Ability to handle varied and complex assignments with strong judgment, collaboration, and leadership.
- Excellent written and oral communication skills for collaborating with remote internal teams and worldwide customers.
- Ability to articulate the company’s value proposition and the technical advantages of its products.
- Enjoyment of solving technical challenges and developing creative customer solutions.
- Technical mindset and desire to grow technically.
- Must be located in Israel.
Compensation and Benefits
- Israel OTE compensation range: ILS 600,00 - ILS 743,000.
- Actual compensation may vary based on level, experience, and skillset.
- Benefits include equity, bonus (if applicable), and other benefits.
- 100% remote work with a global culture.
- Global annual leave policy of 30 days per annum, including 3 Grafana Shutdown Days.
- In-person onboarding.
- Career growth opportunities and development support.
Skills
Grafana, Grafana Cloud, Open Source, Metrics, Monitoring, Technical Pre-Sales, Technical Presentations, Observability
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