ServiceNow Tech Lead
Lead ServiceNow development and ITOM implementations for enterprise customers, building integrations and custom applications using ServiceNow scripting and cloud-native tools.
About the job
What you'll do
- Develop quality software and web applications
- Analyze and maintain existing software applications
- Design highly scalable, testable code
- Discover and fix programming bugs
- 3rd party integration development (REST, SOAP, mid servers, etc)
- Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, UI scripts
- Work independently with customers on implementations and remote services
- Troubleshoot basic configuration/script issues
- Attend requirements review and validation sessions as needed
- Participate in SCRUM calls
- Utilize strong written and verbal communication skills
- Stay on time and on task with assigned customer work
Who you are
- Bachelor's degree or equivalent experience in Computer Science or related field
- 5+ years of ServiceNow development experience
- Proficient in scripting and integrations on ServiceNow
- Experience leading ITOM implementations
- Experience in Cloud-Native implementations of Discovery, ServiceMapping, AIOps
- Experience/willingness working on multiple projects simultaneously
- Self-Learner and eager to understand new technologies
Compensation
- Base Pay: $150,000–$200,000, depending on experience
Benefits
- 100% Employee Healthcare Coverage (Medical, Dental & Vision)
- Retirement Plan (5% 401k Match, IRA)
- Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Hybrid Work Opportunities
- Fitness & Commuter Subsidies available
- Equity (without a vesting period)
- Relocation Assistance
- SL & LT Disability
- Visa Sponsorship
Skills
Servicenow, Rest, Soap, Itom, Discovery, Service Mapping, Aiops, AWS, GCP, Azure
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