Head of GTM Strategy and Ops
Lead GTM strategy and revenue operations for a hyper-growth AI labor marketplace, owning forecasting, tech stack automation, AI integration, and building a high-performing RevOps team.
About the job
Key Responsibilities
GTM Motion Enablement & Evolution
- Drive strategy for capturing intent signals, outbound sequence best practices, deal conversion levers, pricing strategy, and deal desk.
Revenue Operating System
- Own and manage the end-to-end GTM cadence, including weekly forecasting models, monthly business reviews, and quarterly business reviews (QBRs).
- Deliver a single, methodology-backed forecast for leadership and investors.
Systems & Technology
- End-to-end ownership of GTM tech stack (Salesforce, Nooks, Gong, HighTouch, and Clay).
- Automate core pipeline architectures, dashboard reporting, and data pipelines to maintain pristine data hygiene.
AI Integration
- Embed advanced AI tools into top-of-funnel and lifecycle motions, enabling automated account scoring, base enrichment, and intent signaling.
Cross-Functional Collaboration and Project Management
- Steer projects with Marketplace Operations, Finance, Product, and Customer Success to represent GTM’s priorities and needs.
Planning & Performance
- Redesign, model, and deploy fair, motivational commission structures tied to company objectives.
- Partner with Finance and pod leads on territory mapping, quota assignments, and capacity modeling.
Team Leadership
- Build the S&O team roadmap.
- Manage, coach, and expand a high-performing RevOps team from the ground up.
Requirements
- 8+ years of experience in Business Operations with GTM experience, including Revenue Operations, Sales Operations, and GTM Strategy, with at least 3 years directly leading high-performance teams.
- Proven leadership track record at a hyper-growth marketplace, SaaS, or workforce platform navigating the trajectory from $20M to $100M+ in revenue.
- Advanced proficiency in Salesforce administration, data modeling, SQL, and business analytics dashboards (e.g., Metabase).
- AI-native posture with direct experience utilizing predictive modeling or prompt-engineered tools (Claude, Clay, etc.).
- Collaborative, high-velocity, low-ego leadership style with excellent executive presence and written communication skills.
- SQL and business analytics skills are non-negotiable.
Benefits
- Competitive base salary and bonus
- Equity
- Hybrid work culture with office hubs in SF, NY, Seattle & Toronto
- In-person company offsites
- Medical, dental, & vision coverage
- Flexible time off
- 401(k) with employer match
- WFH stipend to support your home office needs
Skills
Salesforce, SQL, Metabase, Clay, Gong, Nooks, Hightouch, Claude, Revenue Operations, Go-to-Market Strategy
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