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WorkWhileWorkWhileSan Francisco, CA

Head of GTM Strategy and Ops

Lead GTM strategy and revenue operations for a hyper-growth AI labor marketplace, owning forecasting, tech stack automation, AI integration, and building a high-performing RevOps team.

Salary not listed
Hybrid8+ YOERevenue Operations

About the role

Key Responsibilities

GTM Motion Enablement & Evolution

  • Drive strategy for capturing intent signals, outbound sequence best practices, deal conversion levers, pricing strategy, and deal desk.

Revenue Operating System

  • Own and manage the end-to-end GTM cadence, including weekly forecasting models, monthly business reviews, and quarterly business reviews (QBRs).
  • Deliver a single, methodology-backed forecast for leadership and investors.

Systems & Technology

  • End-to-end ownership of GTM tech stack (Salesforce, Nooks, Gong, HighTouch, and Clay).
  • Automate core pipeline architectures, dashboard reporting, and data pipelines to maintain pristine data hygiene.

AI Integration

  • Embed advanced AI tools into top-of-funnel and lifecycle motions, enabling automated account scoring, base enrichment, and intent signaling.

Cross-Functional Collaboration and Project Management

  • Steer projects with Marketplace Operations, Finance, Product, and Customer Success to represent GTM’s priorities and needs.

Planning & Performance

  • Redesign, model, and deploy fair, motivational commission structures tied to company objectives.
  • Partner with Finance and pod leads on territory mapping, quota assignments, and capacity modeling.

Team Leadership

  • Build the S&O team roadmap.
  • Manage, coach, and expand a high-performing RevOps team from the ground up.

Requirements

  • 8+ years of experience in Business Operations with GTM experience, including Revenue Operations, Sales Operations, and GTM Strategy, with at least 3 years directly leading high-performance teams.
  • Proven leadership track record at a hyper-growth marketplace, SaaS, or workforce platform navigating the trajectory from $20M to $100M+ in revenue.
  • Advanced proficiency in Salesforce administration, data modeling, SQL, and business analytics dashboards (e.g., Metabase).
  • AI-native posture with direct experience utilizing predictive modeling or prompt-engineered tools (Claude, Clay, etc.).
  • Collaborative, high-velocity, low-ego leadership style with excellent executive presence and written communication skills.
  • SQL and business analytics skills are non-negotiable.

Benefits

  • Competitive base salary and bonus
  • Equity
  • Hybrid work culture with office hubs in SF, NY, Seattle & Toronto
  • In-person company offsites
  • Medical, dental, & vision coverage
  • Flexible time off
  • 401(k) with employer match
  • WFH stipend to support your home office needs

Skills

SalesforceSQLMetabaseClayGongNooksHightouchClaudeRevenue OperationsGo-to-Market Strategy

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