Sr. Director, Sales Operations

Responsibilities

• Establish operating rhythms for forecasting, pipeline inspection, deal reviews, bookings management, manager actions, QBRs, and executive reporting.
• Improve pipeline hygiene, stage discipline, forecast accuracy, documented next steps, and deal-risk inspection with Sales leaders and managers.
• Own the Storage Sales reporting roadmap across pipeline health, funnel conversion, forecast accuracy, activity, productivity, revenue quality, and GTM efficiency.
• Build and improve dashboards and reporting views for representatives, managers, CRO, executives, and the board.
• Create, validate, and improve reporting models and interim solutions.
• Establish KPI definitions, ownership, data sources, quality checks, and governed reporting across Salesforce, Tableau, Gong, spreadsheets, and related tools.
• Lead bookings-accuracy processes for new, expansion, cross-sell, win-back, and debooking scenarios.
• Build historical data foundations for seasonality, conversion, pipeline requirements, forecast behavior, and sales performance.
• Partner with Finance on forecast validation, bookings reconciliation, historical data, and shared definitions.
• Evaluate automation and AI opportunities for reporting, analysis, workflow execution, and decision speed.
• Manage the Sales Operations portfolio, prioritizing work based on revenue impact, risk, time to value, effort, dependencies, and capacity.
• Establish scalable operating cadence, KPI governance, connected reporting, roadmap prioritization, ownership, documentation, and team capability.

Requirements

• 10+ years of experience in Sales Operations, Revenue Operations, Business Operations, GTM Strategy, or a related discipline, including significant leadership experience.
• Experience leading Sales Operations or Revenue Operations in a B2B SaaS or recurring-revenue business.
• Strong knowledge of forecasting, pipeline management, bookings, quota attainment, territory and segmentation planning, funnel conversion, sales productivity, and executive reporting.
• Demonstrated experience building dashboards and reporting hands-on.
• Strong Salesforce fluency, including opportunity data, forecast processes, field governance, reporting, and data quality.
• Hands-on experience with Tableau, Looker, Power BI, Salesforce reporting, advanced spreadsheets, or comparable BI and reporting environments.
• Experience creating KPI frameworks, source-of-truth models, SOPs, reporting governance, QA routines, and change-management plans.
• Ability to work through imperfect data, incomplete processes, system constraints, and competing stakeholder requests.
• Proven success leading transformation or build programs through assessment, implementation, adoption, and continuous improvement.
• Strong analytical and financial fluency.
• Experience developing analysts and operators into stronger business partners.
• Excellent executive communication skills.
• Practical experience using automation and AI to improve reporting, analysis, workflow execution, or decision speed.

Nice-to-have

• Experience in a private-equity-backed or similarly fast-paced, high-growth environment.

Compensation

• $175,000–$200,000 annual salary.