Senior Manager, Sales Operations
Leads Sales Operations architecture, planning, sales technology optimization, and a growing team in a high-growth SaaS environment. The role requires deep expertise in territory design, segmentation, quota allocation, Salesforce-based infrastructure, and cross-functional GTM operations leadership.
About the job
Responsibilities
Sales Operations Architecture & Planning
- Execute core Sales Operations strategy, including territory design, segmentation models, quota allocation, and annual and quarterly planning cycles.
- Manage territory routing, Enterprise Territory Management (ETM), segmentation updates, quota frameworks, and sales rules of engagement.
- Own complex operational initiatives from scoping and business requirements through deployment and post-launch optimization.
- Manage Sales technology tools, vendor relationships, budgets, and roadmaps.
Collaboration & Technology Optimization
- Partner with senior Sales leaders and GTM Operations teams across Customer Success, Solutions Engineering, Channel, and Renewals.
- Optimize Salesforce, Clari, Outreach, and other sales technology to improve sales cadence and pipeline integrity.
- Partner with Business Systems to design, test, and deploy scalable technology solutions.
Team Leadership
- Manage, mentor, and develop a team of Sales Operations professionals.
- Establish operating cadences, manage workload capacity, and promote ownership, precision, and operational excellence.
- Coach team members on problem-solving, data integrity, and stakeholder communication.
Requirements
- 6+ years of Sales Operations experience, ideally in a high-growth SaaS or software company.
- 2+ years of people management or team leadership experience.
- Hands-on experience with territory routing, Enterprise Territory Management (ETM), segmentation modeling, and quota allocation.
- Experience owning complex operational initiatives from requirements through post-launch optimization.
- Technical expertise with Salesforce, Clari, Outreach, and LinkedIn Sales Navigator.
- Strong analytical and financial acumen for vendor budgets, software roadmaps, and data modeling.
- Excellent communication and stakeholder management skills.
- Strong organization, data integrity, process precision, and documentation skills.
Compensation & Benefits
- United States compensation: $128.1K–$183K plus equity.
- Remote-first work from home, with offices in Seattle and Paris.
- Flexible scheduling.
- Generous paid time off, quarterly Whaleness Days, and an end-of-year Whaleness break.
- Home office support.
- Docker does not offer visa sponsorship for this role.
Skills
Salesforce, Clari, Outreach, LinkedIn Sales Navigator, Enterprise Territory Management, Territory Routing, Segmentation Modeling, Quota Allocation, Sales Operations, Revenue Operations, Project Management, Data Modeling, Vendor Management, Sales Rules Of Engagement
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