Senior Sales Operations Specialist

Key Responsibilities

• Partner with the VP of Sales, Americas to define and implement sales strategies, forecasts, and performance metrics.
• Streamline sales processes, including pipeline management, CRM optimization, and sales enablement tools.
• Work closely with inside sales, solution architecture, marketing, product, and customer success teams to ensure cohesive go-to-market execution.
• Monitor sales KPIs, conduct data-driven insights, and recommend adjustments to improve conversion rates and revenue attainment.
• Contribute to sales operations, business development, and support functions, fostering a high-performance culture.
• Serve as a liaison between sales leadership, FLMs, ICs (sellers), and executive teams, ensuring clear communication and strategic alignment.

Qualifications

• 8+ years in a similar role contributing to sales operations, business development and strategy, preferably in AI, SaaS, or enterprise software.
• Strong analytical mindset, proficiency in CRM platforms (e.g., Salesforce), and expertise in sales process optimization.
• Ability to mentor teams, drive accountability, and navigate high-growth environments.
• Experience translating business goals into actionable sales plans.
• Executive level communication skills & experience creating board level presentation decks & customer engagement materials.

Perks and Benefits

• Weekly lunch stipend of $75 or equivalent.
• Full health and dental benefits, including a separate budget for mental health.
• RRSP matching, 401K, Pension Scheme.
• 100% Parental Leave top-up for up to 6 months.
• Annual enrichment benefits for arts & culture, fitness/wellness, quality time, and workspace improvement.
• Education & learning stipend for conferences, courses, and coaching.
• 6 weeks of paid vacation.
• Budget for traveling to other offices if remote, plus an annual company offsite.
• $500 home office stipend.
• Co-working benefit for those not near an office.