Senior Sales Operations Specialist
Leads sales operations strategy and execution, optimizing CRM, pipeline processes, forecasting, and performance analytics to support revenue growth. Requires 8+ years of experience, strong Salesforce and analytical skills, and executive-level communication.
About the job
Responsibilities
- Partner with the VP of Sales, Americas to define and implement sales strategies, forecasts, and performance metrics.
- Streamline sales processes, including pipeline management, CRM optimization, and sales enablement tools.
- Coordinate with inside sales, solution architecture, marketing, product, and customer success teams to support cohesive go-to-market execution.
- Monitor sales KPIs, deliver data-driven insights, and recommend adjustments to improve conversion rates and revenue attainment.
- Contribute to sales operations, business development, and support functions while fostering a high-performance culture.
- Act as a liaison between sales leadership, frontline managers, individual sellers, and executive teams.
Requirements
- 8+ years of experience in a similar sales operations, business development, or strategy role, preferably in AI, SaaS, or enterprise software.
- Strong analytical skills.
- Proficiency with CRM platforms such as Salesforce.
- Expertise in sales process optimization.
- Ability to mentor teams, drive accountability, and navigate high-growth environments.
- Experience translating business goals into actionable sales plans.
- Executive-level communication skills.
- Experience creating board-level presentation decks and customer engagement materials.
Benefits
- Weekly lunch stipend of $75/£75 or equivalent in local currency.
- Health and dental benefits, including a separate mental health budget.
- RRSP matching, 401(k), or pension scheme.
- Up to six months of parental leave top-up for either parent.
- Annual enrichment benefits for arts and culture, fitness and wellness, quality time, and workspace improvements.
- Education and learning stipend for conferences, courses, and coaching.
- Six weeks of paid vacation.
- Travel budget for remote employees and annual company offsite.
- Co-working benefit and $500 home-office stipend for remote employees.
Skills
Salesforce, CRM, Sales Operations, Sales Strategy, Pipeline Management, Sales Forecasting, Sales Enablement, Sales Analytics, Go-to-Market Strategy, Business Development
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