Account Engineer
The Account Engineer partners with new and early-stage customers in Colombia to accelerate Snowflake implementation, adoption, and expansion. The role combines hands-on SQL and cloud data architecture expertise with technical advising, troubleshooting, enablement, and cross-functional customer delivery.
About the job
Responsibilities
- Manage a portfolio of new and early-stage customers, accelerating time-to-value and sustained platform growth.
- Own technical success and consumption trajectories, serving as the primary technical contact for assigned accounts.
- Apply outcome-based selling to solve complex data challenges and maximize business value.
- Advise customers on data strategy, technology-stack integration, and activation of initial use cases.
- Use AI-powered development tools and automation to accelerate solutions and implementation guidance.
- Provide guidance on Snowflake architectural best practices, workload isolation, warehouse utilization, resource monitoring and alerts, budgeting, and RBAC/security setup.
- Collaborate with account teams, Professional Services, Support, Product Management, Engineering, and external partners.
- Create and deliver reusable programs, including hands-on labs and webinars.
- Share field feedback to influence product development.
- Triage customer inquiries, assist with demos and troubleshooting, and identify potential expansion opportunities.
Requirements
- Fluency in English.
- Ability and willingness to travel to the United States for onboarding and training when needed.
- Hands-on SQL experience.
- Foundational knowledge of data architecture, data analytics, and major cloud platforms.
- Strong desire to develop technical expertise in the Snowflake platform.
- Excellent written and verbal communication skills.
- Ability to manage multiple projects and drive customers toward agreed timelines.
- University degree in computer science, engineering, mathematics, or a related field, or equivalent practical technical experience.
Nice-to-haves
- SnowPro certification.
- Python, Java, or Scala, particularly for data or application development.
- Experience with CI/CD and orchestration tools.
- Understanding of data science concepts.
- Experience or interest in AI-powered development tools and coding agents.
Compensation and Benefits
- Compensation and benefits information is provided on the Snowflake Careers Site for jobs located in the United States.
Skills
SQL, Snowflake, Data Architecture, Data Analytics, AWS, Microsoft Azure, GCP, RBAC, Cloud Data Warehousing, Python, Java, Scala, CI/CD, Data Orchestration, Data Science
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