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ZillizZillizRedwood City, CA

Senior HR Manager, North America & Europe

Leads regional HR partnership and recruiting across North America and Europe, advising leaders on complex people matters while managing external employment partners and company-wide HR initiatives. Requires 10+ years of progressive HR experience, strong generalist expertise, and multi-country operational experience.

Salary not listed
Hybrid10+ YOEPeople Ops

About the job

Responsibilities

Lead HR Across North America and Europe

  • Serve as the primary HR partner for employees, managers, and business leaders across North America and Europe.
  • Advise managers on employee relations, performance management, organizational changes, workforce planning, talent decisions, and complex people matters.
  • Partner with business leaders to provide practical, business-oriented HR guidance.
  • Drive regional implementation of company-wide HR programs, including performance management, compensation reviews, talent planning, and manager development.
  • Manage sensitive employee matters with sound judgment, appropriate documentation, and effective stakeholder management.
  • Identify people and organizational risks and develop practical solutions.
  • Improve employee and manager experience while maintaining regional consistency.

Manage Regional HR Delivery and External Partners

  • Work with PEOs, EORs, benefits providers, employment counsel, and other external partners supporting employees across the United States and Europe.
  • Coordinate employment matters across multiple jurisdictions and determine when local expertise or legal support is required.
  • Oversee onboarding, employee changes, leave, and offboarding processes.
  • Ensure issues are followed through to completion with clear internal and external ownership.
  • Improve HR workflows and build scalable operating practices.

Lead the Recruiting Function

  • Lead and support the recruiting team hiring across North America and Europe.
  • Establish hiring priorities, recruiting strategies, and resource allocation with business leaders and hiring managers.
  • Guide senior, technical, and business-critical searches and directly support high-priority hiring when needed.
  • Improve recruiting processes, candidate experience, hiring quality, and operating discipline.
  • Manage recruiting tools, agencies, sourcing channels, and external resources.
  • Coach and develop recruiters.
  • Use recruiting data and market insights to inform hiring decisions and identify talent or capacity risks.

Lead Company-Wide HR Initiatives

  • Lead or contribute to initiatives involving performance management, job architecture, compensation, HR systems, manager development, workforce planning, and policy implementation.
  • Translate company-wide programs into effective regional execution.
  • Represent North America and Europe in broader HR program design and rollout.
  • Drive cross-functional HR projects from planning through implementation.
  • Improve HR practices and build scalable approaches for company growth.

Requirements

  • 10+ years of progressive HR experience, including experience in HR management, HRBP, People Partner, or similar roles.
  • Strong generalist HR foundation, including employee relations, performance management, organizational matters, and complex people issues.
  • Experience managing or directly overseeing a recruiting function.
  • Experience supporting employees across multiple countries or employment jurisdictions, ideally including the United States and Europe.
  • Ability to operate independently, exercise sound judgment, and move work forward with limited structure.
  • Strong project management, communication, and stakeholder management skills.
  • Ability to balance strategic thinking with practical execution.
  • High discretion and judgment when handling confidential or sensitive employee matters.

Nice to Have

  • Experience in recruiting or talent acquisition earlier in your career.
  • Experience building or scaling recruiting teams or broader HR functions.
  • Experience in an early-stage or high-growth technology company.
  • Experience supporting technical, engineering, product, or go-to-market organizations.
  • Experience establishing or scaling HR processes across new countries or regions.
  • Experience combining internal HR teams with PEO, EOR, and other external partners.

Compensation and Benefits

  • No compensation or benefits information provided.

Skills

Employee RelationsPerformance ManagementWorkforce PlanningTalent PlanningCompensationRecruitingProject ManagementHr SystemsJob ArchitecturePeoEorEmployment LawStakeholder ManagementBenefits AdministrationPolicy Implementation