Deployment Engineer

Responsibilities

• Collaborate with Customer Success, Sales, and development teams during customer onboarding.
• Accelerate deployment of the Armis platform while ensuring timely delivery and customer satisfaction.
• Create and execute deployment plans tailored to each client's needs.
• Configure platform reporting, dashboards, policies, and overall system settings.
• Provide expert support, analysis, and research for complex cybersecurity infrastructure deployment issues.
• Conduct site surveys and assessments to determine collector placement and setup.
• Plan and execute onsite and remote deployment of Armis collectors at client locations.
• Ensure deployments and configurations align with business use cases and implementation plans.
• Conduct system assessments and compatibility checks for integration with existing infrastructures.
• Provide onsite and remote technical support during deployment.
• Create deployment documentation, configuration guides, troubleshooting manuals, and user guides.
• Train clients' technical staff on integrated system operation and maintenance.
• Travel to client sites as needed, up to 60%.

Requirements

• 3+ years of full-time experience as a Deployment Engineer, Professional Services Engineer, Consultant, or IT/Operations Engineer preferred.
• 5+ years of combined experience designing, deploying, configuring, supporting, troubleshooting, debugging, and coordinating Unified Communications products, devices, solutions, and technologies for businesses of varying sizes.
• 3+ years of experience in Security, IT, Healthcare, ICT, or Commercial sectors.
• Experience analyzing, using, and configuring medium-to-enterprise networks.
• Ability to work effectively in an interrupt-driven environment and mentor other team members.
• Excellent communication and interpersonal skills for working with clients and cross-functional teams.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to work independently and manage multiple deployment projects simultaneously.

Education and Certifications

• Bachelor's degree in IT, IS, CS, or MIS, or an equivalent degree, preferred.
• Relevant industry qualifications such as CISSP, Security+, or CEH are desired.

Technical Skills

• Cybersecurity technologies, including endpoint security, SOAR, and SIEM.
• Basic Linux operating system operation and troubleshooting, including Red Hat Linux and CentOS.
• Networking, including LAN/WAN, routing and switching protocols, and network security.

Benefits

• Comprehensive health benefits.
• Discretionary time off.
• Paid holidays, including monthly personal days.
• Inclusive and diverse workplace with an emphasis on work-life balance.