Commercial & Mid-Market Sales Engineer
The Sales Engineer partners with sales and product teams to deliver technical presentations, demonstrations, evaluations, and onboarding support for Datadog customers. The role requires DevOps or architecture-tool expertise, Windows or Linux administration experience, and up to 25% travel.
About the job
Responsibilities
- Partner with sales teams to communicate Datadog’s value proposition, vision, and strategy to customers.
- Deliver product and technical presentations and demonstrations to prospective customers.
- Learn new technologies continuously to build competitive knowledge, technical expertise, and credibility.
- Collaborate directly with product teams on feature requests.
- Support customer product onboarding and help resolve obstacles.
- Think creatively about technical challenges throughout the pre-sales lifecycle.
- Work with cross-functional teams to solve customer problems, escalate bugs, and represent the brand.
Requirements
- Strong knowledge of and experience with DevOps monitoring or architecture tools.
- Confidence delivering technical presentations and demonstrations to external customers or internal teams.
- Creative problem-solving ability and willingness to learn continuously.
- Experience administering Windows or Linux systems.
- Ability to travel by car, train, or air for up to 25% of the time.
- Ability to travel to client sites and sit for up to four hours.
Compensation & Benefits
- High-quality onboarding.
- Comprehensive global benefits.
- Departmental mentors and buddy programs for internal networking.
- New-hire restricted stock units (RSUs) and employee stock purchase plan (ESPP).
- Ongoing professional development, product training, and career paths.
- Inclusive company culture, community guilds, and inclusion talks.
- Benefits and growth opportunities may vary based on the country of employment and the nature of employment with Datadog.
Skills
DevOps, Monitoring Tools, Architecture Tools, Technical Presentations, Product Demos, Windows, Linux, System Administration, Proof Of Concept, Product Onboarding
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