Commercial & Mid-Market Sales Engineer

Responsibilities

• Partner with sales teams to communicate Datadog’s value proposition, vision, and strategy to customers.
• Deliver product and technical presentations and demonstrations to prospective customers.
• Learn new technologies continuously to build competitive knowledge, technical expertise, and credibility.
• Collaborate directly with product teams on feature requests.
• Support customer product onboarding and help resolve obstacles.
• Think creatively about technical challenges throughout the pre-sales lifecycle.
• Work with cross-functional teams to solve customer problems, escalate bugs, and represent the brand.

Requirements

• Strong knowledge of and experience with DevOps monitoring or architecture tools.
• Confidence delivering technical presentations and demonstrations to external customers or internal teams.
• Creative problem-solving ability and willingness to learn continuously.
• Experience administering Windows or Linux systems.
• Ability to travel by car, train, or air for up to 25% of the time.
• Ability to travel to client sites and sit for up to four hours.

Compensation & Benefits

• High-quality onboarding.
• Comprehensive global benefits.
• Departmental mentors and buddy programs for internal networking.
• New-hire restricted stock units (RSUs) and employee stock purchase plan (ESPP).
• Ongoing professional development, product training, and career paths.
• Inclusive company culture, community guilds, and inclusion talks.
• Benefits and growth opportunities may vary based on the country of employment and the nature of employment with Datadog.