Lead a high-volume Commercial Customer Success team at Ramp to drive post-sale activation, onboarding, and adoption for small businesses across finance products. Requires 4+ years B2B SaaS experience and 2+ years managing CS/ops teams, with strong data-driven and cross-functional skills.
Lead a team of Procurement Activation Specialists to deliver fast, repeatable implementations of Ramp's AI-powered procure-to-pay platform for mid-market customers. Build the activation playbook from scratch, influence product direction from field patterns, and serve as the central procurement authority across Sales, CS, and Product.
Lead scaled customer success programs for Ramp's micro-SMB customers by owning self-service onboarding, activation, and education at scale. Manage and develop a team of 6-8 CSMs while partnering cross-functionally with Product, Growth, and Data to optimize processes, automation, and metrics for retention and expansion.
Leads Customer Success for enterprise and strategic accounts, building AI-augmented workflows, driving activation metrics like spend adoption and NRR, and managing a team of CSMs through complex global transformations. Requires 10+ years experience with 5+ in senior leadership, AI fluency, and fintech/SaaS background.
Leads customer onboarding and implementation for Ramp's financial platform, partnering with account managers to ensure quick value realization, drive revenue, and manage workflows for commercial customers. Requires 3+ years in customer success or account management with strong project skills.
Leads onboarding and implementation of Ramp's financial products for mid-market customers, driving revenue through fast activation and problem-solving. Requires 5+ years in sales, customer success, or product operations in B2B environments.
Owns high-volume onboarding and activation of micro-SMB/MM customers to full Ramp adoption within 60 days using scalable motions. Requires 5+ years B2B SaaS customer success, executive presence, data-driven decisions, and cross-functional collaboration.
Leads implementation and onboarding of Ramp's platform for strategic enterprise customers, acting as a project manager and consultant to drive product utilization and revenue. Requires 10+ years in B2B implementation or customer success with strong project management skills.
Drives onboarding, activation, and growth for self-service SMB customers at scale, owning high-volume accounts to ensure quick Ramp adoption. Requires 3+ years in sales/customer success/product ops with strong project management.
Leads implementation and onboarding of Ramp's platform for enterprise customers, acting as strategic consultant to drive product utilization and revenue. Requires 7+ years in customer success or sales, enterprise project management, and AI fluency.
Lead a high-volume Commercial Customer Success team at Ramp to drive post-sale activation, onboarding, and adoption for small businesses across finance products. Requires 4+ years B2B SaaS experience and 2+ years managing CS/ops teams, with strong data-driven and cross-functional skills.
Lead a team of Procurement Activation Specialists to deliver fast, repeatable implementations of Ramp's AI-powered procure-to-pay platform for mid-market customers. Build the activation playbook from scratch, influence product direction from field patterns, and serve as the central procurement authority across Sales, CS, and Product.
Lead scaled customer success programs for Ramp's micro-SMB customers by owning self-service onboarding, activation, and education at scale. Manage and develop a team of 6-8 CSMs while partnering cross-functionally with Product, Growth, and Data to optimize processes, automation, and metrics for retention and expansion.
Leads Customer Success for enterprise and strategic accounts, building AI-augmented workflows, driving activation metrics like spend adoption and NRR, and managing a team of CSMs through complex global transformations. Requires 10+ years experience with 5+ in senior leadership, AI fluency, and fintech/SaaS background.
Leads customer onboarding and implementation for Ramp's financial platform, partnering with account managers to ensure quick value realization, drive revenue, and manage workflows for commercial customers. Requires 3+ years in customer success or account management with strong project skills.
Leads onboarding and implementation of Ramp's financial products for mid-market customers, driving revenue through fast activation and problem-solving. Requires 5+ years in sales, customer success, or product operations in B2B environments.
Owns high-volume onboarding and activation of micro-SMB/MM customers to full Ramp adoption within 60 days using scalable motions. Requires 5+ years B2B SaaS customer success, executive presence, data-driven decisions, and cross-functional collaboration.
Leads implementation and onboarding of Ramp's platform for strategic enterprise customers, acting as a project manager and consultant to drive product utilization and revenue. Requires 10+ years in B2B implementation or customer success with strong project management skills.
Get a push summary when new jobs match your saved alerts.
Drives onboarding, activation, and growth for self-service SMB customers at scale, owning high-volume accounts to ensure quick Ramp adoption. Requires 3+ years in sales/customer success/product ops with strong project management.
Leads implementation and onboarding of Ramp's platform for enterprise customers, acting as strategic consultant to drive product utilization and revenue. Requires 7+ years in customer success or sales, enterprise project management, and AI fluency.