Deliver high-touch support for Fora X advisors, handling escalations, metrics, and process improvements in a fast-paced tech environment. Requires 3-5 years support/ops experience and strong communication skills.
Leads frontline member servicing operations for a healthcare tech company, overseeing support queues, team coaching, process scaling, QA, and cross-functional collaboration to ensure seamless member experiences during hypergrowth.
Build and own customer support function from scratch for AI-native ERP, handling inquiries via Slack/Pylon, creating knowledge base, and feeding insights to product team. Requires 1-3 years customer-facing SaaS/fintech experience, strong async writing, and technical adjacency.
Leads Tier 3 escalations for complex fintech support cases involving disputes, fraud, and compliance. Analyzes patterns, documents solutions, builds SOPs/training to reduce escalations, and collaborates cross-functionally. Requires 4+ years support experience with proven reduction in escalations.
Delivers world-class user support for Lovable's software platform in Boston, troubleshoots issues, captures product insights from front-line interactions, and drives improvements via customer voice. Ideal for user-obsessed problem solvers, ideally with B2C SaaS experience.
Designs and optimizes AI chatbot flows and automated email support for customer service, owning intent architecture, QA, and data-driven improvements. Requires 3+ years conversation design experience and chatbot expertise.
Serves as human-in-the-loop for AI-driven insurance verification calls in healthcare, training AI systems, ensuring quality, and handling data entry while complying with HIPAA. Requires 2+ years healthcare/contact center experience and technical literacy.
Resolves customer inquiries via phone, chat, and email for X Payments, handling accounts, transactions, disputes, and app issues. Requires 2+ years customer support experience, strong communication, problem-solving, and proficiency in support platforms.
Staff Customer Support Advocate delivers frontline support via chat, email, and calls for complex issues while leading projects to improve documentation, AI training, and team processes. Requires 7+ years in SaaS customer-facing roles with advanced troubleshooting skills.
Handle customer support via email, chat, and phone as the first point of contact, becoming a product expert to solve issues and gather feedback for product improvements. Requires a bachelor's degree, 0-2 years customer-facing experience, strong communication, empathy, and quick learning in a fully remote environment.
Handles phone, email, and chat support for loan applicants, resolving escalations and acting as SME for vendor teams in fintech. Requires 1-2 years customer service experience in financial services, strong communication, and multitasking skills.
Handles frontline customer support for Warp's AI-driven payroll/HR platform via chat, email, and Slack. Resolves complex payroll issues, partners with engineering on technical cases, and identifies patterns to improve the product. Requires 1-2+ years support experience and strong problem-solving.
Provides technical support for Ashby's complex HR software, troubleshooting integrations and workflows for B2B customers while contributing to team improvement projects. Requires strong problem-solving, customer empathy, and B2B support experience in a remote role.
Respond to user support cases, debug complex API issues, and provide high-touch support for AI products. Partner with engineers to resolve issues at scale and drive support process improvements.
Provides frontline customer support via chat, email, and community channels for an AI hardware design platform. Troubleshoots technical issues, creates self-serve resources, analyzes feedback, and advocates for users internally. Requires 2+ years support experience and strong communication skills.
Handles customer support tickets via Intercom, resolves issues, processes refunds with Stripe, escalates technical problems via Slack, and shares customer insights for product improvement in a part-time remote role.
Provides frontline support to hotel customers using Intercom, troubleshoots issues, creates documentation, and collaborates with product/engineering to improve the platform. Requires 3+ years support experience, Intercom proficiency, and strong communication skills.
Retail Associate at Sandbox VR greeting and guiding guests through immersive VR experiences, maintaining equipment and store standards, and proactively upselling offers. Requires 1+ year retail/hospitality experience, weekend availability, and physical stamina.
Retail Associate responsible for delivering exceptional VR guest experiences at Sandbox VR, including guiding customers through sessions, maintaining equipment and store standards, and troubleshooting technical issues. Requires 1+ year retail/hospitality experience, weekend availability, and strong customer service skills.
Provides real-time support to real estate clients via chat, phone, and email, resolves issues, identifies upsell opportunities, and triages technical problems. Requires 2-5 years customer service experience, empathy, and basic web knowledge; hybrid after training in Scottsdale, AZ.
Deliver high-touch support for Fora X advisors, handling escalations, metrics, and process improvements in a fast-paced tech environment. Requires 3-5 years support/ops experience and strong communication skills.
Leads frontline member servicing operations for a healthcare tech company, overseeing support queues, team coaching, process scaling, QA, and cross-functional collaboration to ensure seamless member experiences during hypergrowth.
Build and own customer support function from scratch for AI-native ERP, handling inquiries via Slack/Pylon, creating knowledge base, and feeding insights to product team. Requires 1-3 years customer-facing SaaS/fintech experience, strong async writing, and technical adjacency.
Leads Tier 3 escalations for complex fintech support cases involving disputes, fraud, and compliance. Analyzes patterns, documents solutions, builds SOPs/training to reduce escalations, and collaborates cross-functionally. Requires 4+ years support experience with proven reduction in escalations.
Delivers world-class user support for Lovable's software platform in Boston, troubleshoots issues, captures product insights from front-line interactions, and drives improvements via customer voice. Ideal for user-obsessed problem solvers, ideally with B2C SaaS experience.
Designs and optimizes AI chatbot flows and automated email support for customer service, owning intent architecture, QA, and data-driven improvements. Requires 3+ years conversation design experience and chatbot expertise.
Serves as human-in-the-loop for AI-driven insurance verification calls in healthcare, training AI systems, ensuring quality, and handling data entry while complying with HIPAA. Requires 2+ years healthcare/contact center experience and technical literacy.
Resolves customer inquiries via phone, chat, and email for X Payments, handling accounts, transactions, disputes, and app issues. Requires 2+ years customer support experience, strong communication, problem-solving, and proficiency in support platforms.
Staff Customer Support Advocate delivers frontline support via chat, email, and calls for complex issues while leading projects to improve documentation, AI training, and team processes. Requires 7+ years in SaaS customer-facing roles with advanced troubleshooting skills.
Handle customer support via email, chat, and phone as the first point of contact, becoming a product expert to solve issues and gather feedback for product improvements. Requires a bachelor's degree, 0-2 years customer-facing experience, strong communication, empathy, and quick learning in a fully remote environment.
Handles phone, email, and chat support for loan applicants, resolving escalations and acting as SME for vendor teams in fintech. Requires 1-2 years customer service experience in financial services, strong communication, and multitasking skills.
Handles frontline customer support for Warp's AI-driven payroll/HR platform via chat, email, and Slack. Resolves complex payroll issues, partners with engineering on technical cases, and identifies patterns to improve the product. Requires 1-2+ years support experience and strong problem-solving.
Provides technical support for Ashby's complex HR software, troubleshooting integrations and workflows for B2B customers while contributing to team improvement projects. Requires strong problem-solving, customer empathy, and B2B support experience in a remote role.
Respond to user support cases, debug complex API issues, and provide high-touch support for AI products. Partner with engineers to resolve issues at scale and drive support process improvements.
Provides frontline customer support via chat, email, and community channels for an AI hardware design platform. Troubleshoots technical issues, creates self-serve resources, analyzes feedback, and advocates for users internally. Requires 2+ years support experience and strong communication skills.
Handles customer support tickets via Intercom, resolves issues, processes refunds with Stripe, escalates technical problems via Slack, and shares customer insights for product improvement in a part-time remote role.
Provides frontline support to hotel customers using Intercom, troubleshoots issues, creates documentation, and collaborates with product/engineering to improve the platform. Requires 3+ years support experience, Intercom proficiency, and strong communication skills.
Retail Associate at Sandbox VR greeting and guiding guests through immersive VR experiences, maintaining equipment and store standards, and proactively upselling offers. Requires 1+ year retail/hospitality experience, weekend availability, and physical stamina.
Retail Associate responsible for delivering exceptional VR guest experiences at Sandbox VR, including guiding customers through sessions, maintaining equipment and store standards, and troubleshooting technical issues. Requires 1+ year retail/hospitality experience, weekend availability, and strong customer service skills.
Provides real-time support to real estate clients via chat, phone, and email, resolves issues, identifies upsell opportunities, and triages technical problems. Requires 2-5 years customer service experience, empathy, and basic web knowledge; hybrid after training in Scottsdale, AZ.