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Readiness & Enablement Lead, SMB Sales

Leads global readiness and enablement for OpenAI's outsourced SMB sales vendors, building scalable onboarding, training, certification systems, and performance monitoring to accelerate seller ramp and quality. Requires 8+ years in sales enablement and experience with distributed sales teams.

239k – 265kSan Francisco, CANew York, NYSales EnablementHybrid8+ YOE

About the role

Responsibilities

  • Build and scale global onboarding, readiness, and certification frameworks across SMB sales vendors, regions, and sales motions
  • Create role-based onboarding paths, knowledge checks, pass/fail standards, and ramp expectations for vendor sellers
  • Ensure vendor trainers can deliver readiness programs consistently and at scale
  • Design enablement for new products, pricing changes, process updates, and motion launches
  • Monitor ramp quality, certification performance, productivity curves, and early quality signals to identify risk early
  • Build dashboards, inspection mechanisms, and feedback loops that connect readiness to seller performance and quality outcomes
  • Partner with Vendor Managers, Sales Leadership, RevOps, Product, Program Management, and vendor leaders to diagnose and close execution gaps
  • Create scalable knowledge systems and AI-enabled workflows that improve onboarding speed, knowledge retention, and readiness inspection

Requirements

  • 8+ years of experience in sales enablement, readiness, onboarding, training operations, vendor enablement, or scaled commercial operations
  • Direct experience supporting outsourced sales teams, BPO environments, or large distributed sales organizations
  • Experience operating in software, SaaS, cloud, ads, or another high-velocity commercial environment
  • Proven ownership of onboarding, ramp quality, certification programs, and seller readiness outcomes
  • Strong understanding of sales funnel performance, quality frameworks, frontline coaching, and manager effectiveness
  • Executive presence, strong operational discipline, and the ability to influence vendor leaders and internal cross-functional stakeholders

Compensation

Compensation Range: $239K - $265K USD

Skills

Sales EnablementOnboardingVendor ManagementCertification ProgramsSales TrainingRevenue OperationsDashboardsAI WorkflowsSales Funnel AnalysisQuality Frameworks

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