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Decagon

Technical Enablement Manager

Build and scale technical enablement programs for Solutions Engineering and post-sales teams. Requires 7+ years in technical enablement or SE roles plus strong program management and cross-functional skills.

190k – 235kSan Francisco, CASales EnablementOnsite7+ YOE
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About the role

Responsibilities

  • Build and scale enablement programs — including onboarding, ongoing development, and role-specific training across Solutions Engineering and technical post-sales teams
  • Drive field readiness and performance — developing technical playbooks, training, and certification programs that improve how teams position, design, and deliver solutions
  • Partner cross-functionally — working with Product, Engineering, GTM, and other stakeholders to ensure alignment and impact
  • Lead a consistent enablement cadence — facilitating high-impact sessions with technical leaders and top performers
  • Own enablement infrastructure and insights — optimizing content, learning systems, demo environments, and AI-powered tooling while using data to improve ramp and productivity
  • Lead key GTM moments — including Kickoffs, technical summits, QBRs, and other field-facing programs
  • Partner with Solutions and post-sales leadership — helping define and operationalize excellence across technical roles
  • Evolve programs as we scale — building new initiatives and leveraging AI to expand enablement reach and effectiveness

Requirements

  • 7+ years of experience in technical enablement, Solutions Engineering, or related technical customer facing roles
  • Experience working closely with technical field teams, including Solutions Engineers, Architects, or product-facing roles
  • Proven ability to thrive in fast-moving, ambiguous environments with a high degree of ownership
  • Strong program management and execution skills with the ability to drive outcomes
  • Strong cross-functional collaboration skills across product, technology, and GTM teams

Nice-to-Haves

  • Experience enabling technical products or platforms
  • Experience building onboarding, certification, or technical development programs
  • Experience in a high-growth SaaS or startup environment
  • Familiarity with demo environments, solution architecture, or technical storytelling

Skills

Technical EnablementSolutions EngineeringProgram ManagementCross-Functional CollaborationTechnical PlaybooksCertification ProgramsDemo EnvironmentsSolutions ArchitectureGtm ExecutionAi-Powered Tooling

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