Program Manager, Commercial Solutions

Responsibilities

• Independently lead large-scale, cross-functional commercial or GBS launch-readiness programs with Stripe-wide impact.
• Manage complex programs requiring substantial resources and complex functional and technical integration.
• Support commercial program deal motions with Deal Pricing and Deal Strategy Strategists, sellers, and internal stakeholders to create custom commercial approaches.
• Work cross-functionally with sales, services, support, product, and other teams to develop, launch, and scale commercialization programs.
• Identify systemic issues and gaps, and propose holistic solutions addressing root causes.
• Navigate complex programmatic problems across go-to-market functions and Stripe, proposing creative solutions.
• Partner with Legal, Finance, Accounting, service teams, product teams, and others to resolve internal blockers.
• Facilitate meetings, working sessions, and exercises to improve leadership and organizational effectiveness.
• Advocate for positions and gain cross-functional alignment.
• Build credibility and trust with internal stakeholders.
• Lead projects addressing commercialization issues.

Requirements

• Bachelor's degree in Business, Technology, Finance, or Economics.
• 7+ years of experience in program management, commercial strategy, economics, deal management, or pricing, including ownership of program strategy or business operations.
• 5+ years of direct commercial pricing-model program management, deal management, or oversight experience.
• Experience developing cross-team mechanisms end to end, from ideation and planning through execution, launch, and post-launch support.
• Experience working in ambiguous, rapidly scaling environments with high agency.
• Experience engaging senior executives on high-priority initiatives and working across internal and external organizations.
• Ability to understand and articulate business strategy at the C-suite level and advise organizations on achieving business goals through commercial programs.
• Strong written and verbal communication, presentation, negotiation, and project management skills.
• Ability to establish credibility and maintain relationships with stakeholders involved in commercial constructs, including Legal, Finance, and Accounting.
• Experience presenting data and metrics to senior leadership.
• Strong ability to advocate for a position despite pushback.

Preferred Qualifications

• Direct product launch oversight experience.
• Payments industry experience.
• MBA in Business, Technology, Finance, or Economics.
• PgMP or PMP certification.