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HarperHarper

Sales Development Representative

Conduct high-volume outbound and inbound calls to prospect business owners, qualify leads quickly for insurance needs, capture precise information, and hand off to sales team. Requires prior phone-based sales experience, strong multitasking, and in-office presence in San Francisco.

About the job

What You’ll Do

  • Run outbound prospecting calls — You’re dialing cold leads, warming them up fast, and identifying businesses that need coverage. Rejection is part of the rhythm; you don’t let it slow you down.
  • Handle inbound intake calls — When business owners come to us, you’re the first voice they hear. You learn their operation quickly, ask the right questions, and capture everything needed to get them a quote.
  • Qualify fast and accurately — You figure out what a business does, what risks they carry, and whether we can help them — in minutes, not hours.
  • Capture information with precision — You type while you talk. Your notes are complete, accurate, and fast. A clean intake means a faster quote and better coverage.
  • Hit daily volume and quality targets — You’re measured on both. You don’t sacrifice accuracy for speed or speed for accuracy.
  • Hand off cleanly to Sales — You set the table. Sales closes. Your handoff quality directly affects conversion.

You Might Be a Fit If…

  • You’ve worked a high-volume phone role before — outbound sales, call center, SDR, customer service — and you were good at it
  • Cold calling doesn’t faze you; you’ve been hung up on and called back
  • You’re energized by talking to people all day, not worn down by it
  • You can type while talking — simultaneously, not sequentially
  • You stay sharp and professional on call 50 the same as call 1
  • You want a real foot in the door at a fast-growing company and you know you have to earn it

Requirements

  • Prior experience in a high-volume outbound or inbound phone role
  • Strong typing speed and multitasking ability — talk, listen, and log at the same time
  • Professional, confident, and clear on the phone
  • Based in San Francisco, in-office

Nice to Have

  • Experience in insurance, fintech, or financial services
  • Bilingual (Spanish)
  • CRM or call center software experience (Salesforce, HubSpot, Five9, etc.)

Compensation

  • Salary: $85,000–$125,000 DOE + performance bonuses
  • Schedule: Monday–Friday, 5 AM–8 PM
  • Benefits: Health, dental, and vision insurance; Commuter benefits; Team meals and snacks

Skills

Salesforce, HubSpot, Five9, CRM, Cold Calling, Outbound Sales, Inbound Sales, Prospecting

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