Founder's Associate
Founder's Associate supporting two Co-Founders with calendar management, recruiting operations, office management across SF and Dublin, new hire onboarding, and immigration logistics in an onsite tech startup.
Solidroad
AI quality assurance platform for customer support teams
aiSan Francisco, CA1-50Series AOnsiteFounded 2023Salary transparent
About
Solidroad builds an AI-native platform that automatically evaluates 100% of customer interactions across human and AI agents in channels like chat, email, phone, and video. It serves CX teams at enterprises such as Ryanair, OURA, and Crypto.com by surfacing risks, skill gaps, and delivering personalized coaching and training simulations. This enables scaling support quality without increasing headcount, reducing manual QA, accelerating onboarding, and boosting customer satisfaction.
Perks & benefits
EquityHealth insuranceFlexible PTO
Open roles 5
Staff Software Engineer
Staff Software Engineer leads technical direction, owns critical systems, mentors engineers, and ships customer-facing products at a fast-growing AI startup. Requires 4+ years experience in startups, strong leadership, and expertise in web tech or AI integrations.
Founding Product Designer
Founding Product Designer architects cohesive design systems for AI-powered customer support product, owns product UI/UX, brand evolution, and marketing assets while mentoring teammates in a fast-paced startup. Requires 4+ years experience shipping complex customer-facing products.
Account Executive
Prospects, qualifies, and closes high-value SaaS deals with SMB and mid-market CX leaders using outbound campaigns, demos, and C-suite engagement. Requires 3+ years high-velocity sales experience, quota success, and founder mindset in fast-paced startup environment.