Solidroad
San Francisco, CA
AI quality assurance platform for customer support teams
About
Solidroad builds an AI-native platform that automatically evaluates 100% of customer interactions across human and AI agents in channels like chat, email, phone, and video. It serves CX teams at enterprises such as Ryanair, OURA, and Crypto.com by surfacing risks, skill gaps, and delivering personalized coaching and training simulations. This enables scaling support quality without increasing headcount, reducing manual QA, accelerating onboarding, and boosting customer satisfaction.
Perks & benefits
Equity, Health insurance, Unlimited PTO
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7Solidroad
San Francisco, CA
The Business Development Representative will generate qualified sales opportunities through personalized outbound email, LinkedIn selling, and cold calling while helping founders refine the company’s sales process. The role suits an ambitious, coachable candidate seeking rapid growth in SaaS sales.
Solidroad
San Francisco, CA
Staff Software Engineer leads technical direction, owns critical systems, mentors engineers, and ships customer-facing products at a fast-growing AI startup. Requires 4+ years experience in startups, strong leadership, and expertise in web tech or AI integrations.
Solidroad
Dublin, Ireland
Leads technical direction for Solidroad’s Dublin engineering hub while building full-stack AI products, owning critical systems, mentoring engineers, and working directly with EMEA customers. The role requires at least four years of engineering experience and strong technical leadership across modern web technologies, product architecture, or AI integrations.
Solidroad
Dublin, Ireland
Senior Product Engineer serving as the technical lead for EMEA, owning customer-facing AI product areas across data pipelines, LLM workflows, analytics, and web interfaces. The role requires at least four years of engineering experience, strong technical leadership, and expertise in modern web technologies, product architecture, or AI integrations.
Solidroad
San Francisco, CA
Founding Product Designer architects cohesive design systems for AI-powered customer support product, owns product UI/UX, brand evolution, and marketing assets while mentoring teammates in a fast-paced startup. Requires 4+ years experience shipping complex customer-facing products.
Solidroad
San Francisco, CA
Prospects, qualifies, and closes high-value SaaS deals with SMB and mid-market CX leaders using outbound campaigns, demos, and C-suite engagement. Requires 3+ years high-velocity sales experience, quota success, and founder mindset in fast-paced startup environment.
Solidroad
San Francisco, CA
Senior engineer leading development of AI-powered customer support tools, including prompt engineering pipelines, real-time multimodal simulations, and high-performance Next.js UIs. Owns architecture, mentors team, requires 4+ years experience with web/AI expertise.