Chief Technology Officer
Leads the company’s engineering vision, architecture, and execution while managing a distributed US/India organization. The role requires extensive software engineering and senior technology leadership experience, SaaS scaling expertise, and a strong background in cloud infrastructure, security, and AI/ML adoption.
About the job
Technical Strategy & Architecture
- Define and own the multi-year technology roadmap and architecture strategy in alignment with business goals.
- Evaluate and evolve the technology stack to support scalability, security, and reliability.
- Champion product stability and platform resilience as top engineering priorities.
- Own build-vs-buy and vendor and technology partnership decisions.
- Maintain legacy platforms and develop migration strategies to optimize profitability.
Engineering Leadership
- Lead a distributed engineering organization across the US and India.
- Recruit, develop, and retain engineering talent while building a strong leadership bench.
- Establish engineering best practices for code quality, testing, CI/CD, incident response, and security.
- Drive cross-border collaboration and communication practices.
Cross-Functional Partnership
- Partner with Product on roadmap prioritization and technical feasibility.
- Work with Sales and Customer Success on technical escalations and enterprise requirements.
- Represent Engineering in executive leadership planning, budgeting, and board-level initiatives.
Operational Excellence
- Own engineering KPIs, including uptime and reliability, velocity, technical debt reduction, defect reporting, and AI utilization.
- Oversee security and compliance, including SOC 2 audits, penetration testing, and privacy compliance.
- Manage the engineering budget, SaaS platform margin, headcount planning, and vendor contracts.
- Ensure compliance with data security, privacy, and industry regulations relevant to SaaS.
Qualifications
- 12+ years of software engineering experience, including 5+ years in senior technology leadership, such as CTO or equivalent, at a SaaS company.
- Proven experience leading distributed or global engineering teams, ideally including India-based teams.
- Track record of scaling engineering organizations through growth stages from startup to mid-market SaaS.
- Experience building or scaling AI/ML-powered product features and driving AI adoption within an engineering organization.
- Strong technical foundation in modern web architecture, cloud infrastructure, APIs, and data security.
- Experience partnering with executive leadership on business strategy.
- Excellent communication skills, including translating technical concepts for non-technical stakeholders and boards.
- Experience with M&A technical due diligence, platform migrations, or major re-architecture projects is a plus.
Success Metrics: First 12 Months
- Establish a technical roadmap aligned with executive leadership priorities.
- Improve platform stability and uptime measurably.
- Strengthen the US/India engineering collaboration model.
- Meet senior engineering leadership hiring and retention milestones.
Compensation & Benefits
- Comprehensive health and life insurance, with optional HSA, FSA, and DCA accounts.
- 401(k) plan with employer match starting day one.
- Equity stock options.
- Flexible hours, remote work options, and generous vacation and sick leave.
- Paid parental leave for mothers, fathers, and adoptive parents.
- Professional development stipends.
- Community outreach and volunteer opportunities.
- Company-sponsored social gatherings.
Skills
Software Engineering, SaaS, Web Architecture, AWS, Azure, GCP, APIs, Data Security, AI/ML, CI/CD, Incident Response, SOC 2, Penetration Testing, Platform Migration, Re-Architecture
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