Embed with enterprise customers to build, deploy, and scale custom LLM-powered workflows. Design prototypes, integrate with client systems, create evals, and surface patterns for product improvement. Requires 5+ years production software experience and LLM application expertise.
200k – 260k/yr
Hybrid5+ YOESolutions Architecture
About the role
What You'll Do
Embed with customers to map workflows, de-risk constraints, and define success metrics.
Design, prototype, and productionize custom workflows: customize knowledge sources, retrieval pipelines, tool use/agents, prompts, and guardrails.
Integrate workflows with client systems (DMS, KM, ticketing, identity/SSO) and data sources.
Build and maintain evals & harnesses for real-world quality, wiring into iteration loops.
Operationalize adoption: run training, write runbooks, and create playbooks for scaling.
Surface field patterns to inform platform capabilities and product bets.
What You Have
5+ years building and operating production software with 0→1 ownership under ambiguity.
Experience building LLM-powered applications (retrieval, tools/agents, structured outputs, prompt safety) to production.
Comfort working directly with customers from scoping to shipping and iterating.
Practical experience with evals (task suites, pipelines, dashboards) to drive decisions.
Clear communication, low-ego collaboration, appetite for in-person pairing.
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