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HarveyHarveyNew York, NY

Senior Forward Deployed Engineer

Embed with enterprise customers to build, deploy, and scale custom LLM-powered workflows. Design prototypes, integrate with client systems, create evals, and surface patterns for product improvement. Requires 5+ years production software experience and LLM application expertise.

200k – 260k/yr
Hybrid5+ YOESolutions Architecture

About the role

What You'll Do

  • Embed with customers to map workflows, de-risk constraints, and define success metrics.
  • Design, prototype, and productionize custom workflows: customize knowledge sources, retrieval pipelines, tool use/agents, prompts, and guardrails.
  • Integrate workflows with client systems (DMS, KM, ticketing, identity/SSO) and data sources.
  • Build and maintain evals & harnesses for real-world quality, wiring into iteration loops.
  • Operationalize adoption: run training, write runbooks, and create playbooks for scaling.
  • Surface field patterns to inform platform capabilities and product bets.

What You Have

  • 5+ years building and operating production software with 0→1 ownership under ambiguity.
  • Experience building LLM-powered applications (retrieval, tools/agents, structured outputs, prompt safety) to production.
  • Comfort working directly with customers from scoping to shipping and iterating.
  • Practical experience with evals (task suites, pipelines, dashboards) to drive decisions.
  • Clear communication, low-ego collaboration, appetite for in-person pairing.

Compensation Range

$200,000-$260,000 USD

Skills

LLMsRetrievalAgentsPrompt EngineeringEvalsPythonKubernetesIntegrationsSSOObservability
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