Senior Solutions Architect
Senior Solutions Architect supporting customers across the METNA region from pre-sales through post-sales. The role combines cybersecurity advisory, solution demonstrations, proof-of-concepts, program management, executive engagement, and platform adoption.
About the job
Responsibilities
- Define prospective customers’ technical requirements and use cases, aligning the platform’s technical and business value proposition.
- Partner with enterprise sales to deliver solution demonstrations and manage proof-of-concepts.
- Advise customers throughout technical sales cycles by building cyber skills programs, facilitating crisis simulations, and measuring organizational risk.
- Develop customer strategies and roadmaps for cyber workforce resilience.
- Partner with strategic customers to achieve business objectives, cybersecurity initiatives, and desired outcomes.
- Deliver Executive Business Reviews and executive-level reports and insights.
- Recommend improvements to existing cybersecurity programs and suggest new programs.
- Drive adoption and maximize value from the Immersive One platform.
- Stay informed about evolving cybersecurity threats, trends, and technologies.
- Collaborate with product, content, and engineering teams as the voice of the customer.
- Support customers in operationalizing Immersive One through platform metrics, custom reports, and insights.
- Serve as an escalation point and primary liaison among sales, product leadership, and client accounts.
- Assist the Customer Success Manager with account health and expansion opportunities.
Requirements
- 5+ years of experience in information security practice or solution consulting, including pre-sales experience.
- Extensive client-facing consulting and presentation experience with C-level executives and technical stakeholders.
- Proficiency in IT fundamentals, including hardware, software, databases, networking, security, and software development.
- Authoritative knowledge of information security concepts, domains, compliance, and standards.
- Strong presentation and communication skills, with the ability to explain technical concepts clearly and without jargon.
- Hands-on experience with Windows and Linux operating systems, security tools, public cloud environments, and related technologies.
- Experience leading technical presentations for technical and non-technical audiences.
Nice-to-haves
- Customer Success experience.
- CISSP or other relevant industry qualifications.
Skills
Information Security, Solution Consulting, Pre-Sales, Cybersecurity, Windows, Linux, Intrusion Detection Systems, Firewalls, Anti-Malware, SIEM, Public Cloud, Cissp
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