Technology Enablement Program Manager
Leads IT onboarding, education, communications, and adoption programs that help employees use enterprise technology effectively. Requires 5+ years in program management, learning and development, or employee enablement, with strong stakeholder management and communication skills.
About the job
Responsibilities
- Drive and evolve Fin’s IT onboarding program, partnering with HR, IT Operations, and functional teams to deliver a consistent experience at scale.
- Design and deliver IT awareness and education campaigns covering productivity tools and AI-powered platforms.
- Lead communication, enablement, and training for new technology rollouts to reduce friction and drive adoption.
- Own the communications strategy for enterprise technology, making technical topics accessible and engaging.
- Build relationships with cross-functional stakeholders to shape and prioritize the IT Education Program.
- Track adoption, engagement, and program effectiveness; use data and feedback to improve programs.
- Stay current with AI and workplace tooling and assess the direction of IT enablement in an AI-first environment.
Requirements
- 5+ years of experience in program management, learning and development, or employee enablement, ideally spanning people-facing programs and technology or IT environments.
- Experience running onboarding, education, or awareness programs end-to-end, from design through delivery and measurement.
- Exceptional communication and storytelling skills, with the ability to make complex topics clear and compelling.
- Strong stakeholder management skills across individual contributor and senior leadership audiences.
- Self-directed and autonomous, with the ability to manage programs with minimal direction.
- Strong project and program management fundamentals and the ability to manage multiple workstreams.
- Comfort working in fast-paced technology environments amid change and ambiguity.
Nice to Have
- Hands-on experience with AI tools such as Claude, ChatGPT, or Gemini.
- Experience in IT or technology teams, or delivering IT enablement and digital adoption programs.
- Experience creating enablement content with Canva, Loom, or Google Workspace.
- Familiarity with digital adoption platforms or learning management systems such as Sana.
- Experience in change management or organizational communications.
- Ability to pull and interpret program metrics and create stakeholder reporting.
Compensation & Benefits
- Competitive salary and equity.
- Weekday lunch, snacks, and a fully stocked kitchen.
- Regular compensation reviews.
- Access to Claude Code and other AI tools.
- Pension scheme with matching contributions up to 4%.
- Life assurance and health and dental insurance for employees and dependents.
- Flexible paid time off.
- Paid maternity leave and six weeks of paternity leave.
- Cycle-to-work scheme and secure bike storage.
- MacBook standard, with Windows available for certain roles.
- Hybrid work policy requiring employees to work in the office at least three days per week.
Skills
Program Management, It Onboarding, Learning And Development, Employee Enablement, Stakeholder Management, Change Management, AI Tools, Claude, ChatGPT, Gemini, Canva, Loom, Google Workspace, Learning Management Systems, Data Analysis
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