Human Data Program Manager

Responsibilities

• Own delivery of multiple human data projects end to end, including throughput, quality, and timelines.
• Translate machine learning requirements into annotation workflows, standards, instructions, and measurable acceptance criteria.
• Resolve annotation ambiguity and edge cases while refining processes through audits and structured feedback loops.
• Train, coach, and performance-manage distributed annotator teams; assign tasks and manage project queues.
• Measure workforce performance and make evidence-based decisions about retraining and project assignments.
• Define sampling plans and reviewer ratios with the Quality Systems Lead.
• Produce customer delivery reporting and surface risks early.
• Partner with Product and Engineering on process, tooling, training, playbook, and platform improvements.

Requirements

• 3–7 years of professional experience, ideally in AI data or annotation operations, strategy consulting, or data and operations roles at technology companies.
• Experience owning complex, multi-stakeholder workflows end to end.
• Working proficiency in Python or SQL.
• Direct experience managing, coaching, or performance-managing a distributed workforce.
• Demonstrated ability to maintain quality and throughput simultaneously, supported by measurable results.
• Experience translating detailed technical specifications into clear instructions.
• Strong analytical, organizational, writing, and cross-functional communication skills.
• Interest in AI and the purpose of the data being produced.

Nice to Have

• Direct experience with annotation, evaluation, or model-training workflows.

Compensation and Benefits

• Competitive salary, commission, and equity.
• 25 days of annual leave plus UK public holidays.
• Annual learning and development budget.
• Travel opportunities for customer visits, events, and conferences across the UK and Europe.
• Company lunches twice a week.
• Monthly socials and biannual team offsites.