Forward Deployed Engineer, Integrations
Leads client onboarding and technical integrations for fraud and compliance products, translating requirements into scalable solutions and managing implementation projects. Requires 4+ years in technical integration roles, B2B SaaS experience, and proficiency with APIs, SQL, JSON, and scripting.
About the job
Responsibilities
- Manage implementation and integration efforts for fraud and compliance products.
- Work closely with clients and provide end-to-end onboarding support.
- Own API and SDK documentation, integration guides, and support documentation.
- Analyze client requirements from technical and functional perspectives and design solutions based on product capabilities.
- Manage implementation projects, including quality monitoring, timeline management, risk mitigation, and delivery ownership.
- Understand customers’ business problems, technical requirements, and success criteria to provide solutions using Sardine technology.
- Provide product feedback to internal stakeholders.
Requirements
- 4+ years of experience in technical roles such as Integrations Engineer, QA Engineer, Technical Account Manager, Solutions Architect, Systems Analyst, or Forward Deployed Engineer.
- Strong execution, integration, and automation skills, with experience working across multiple internal and external technical teams.
- 2+ years of B2B SaaS experience in payments, fraud, risk, or compliance.
- Excellent written and verbal communication skills, including the ability to explain complex technical and business concepts to technical and non-technical audiences.
- Excellent organizational skills and the ability to manage multiple projects and deliverables simultaneously.
- Experience with basic SQL querying and JSON payload analysis.
- Experience with API specifications such as OpenAPI, web development, and scripting for internal tools.
- Experience with one or more of Bash, Python, SQL, Ruby, Golang, or Postman.
Compensation and Benefits
- Salary: $175,000–$200,000.
- Equity and early exercise for all options, including pre-vested options.
- Flexible paid time off and year-end break.
- Remote-first work culture.
- Health, dental, and vision coverage for employees and dependents in the US and Canada.
- 401(k) or RRSP matching in the US and Canada.
- MacBook Pro, home-office setup stipend, monthly meal and social-meetup stipends, and annual health and wellness and learning stipends.
Skills
APIs, SDKs, SQL, JSON, Openapi, Web Development, Bash, Python, Ruby, Go, Postman
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