Senior Manager, Solutions Engineering
Leads and develops a Canadian Solutions Engineering team supporting mid-market, enterprise, and strategic sales through discovery, demonstrations, technical evaluations, and value-based selling. Requires at least five years of pre-sales leadership experience and strong coaching, communication, and cross-functional collaboration skills.
About the job
Responsibilities
- Lead, mentor, and develop a team of Solutions Engineers aligned to Mid-Market, Enterprise, and Strategic Account Executives.
- Support discovery calls, live demonstrations, trial execution, and solution design.
- Deliver customized demonstrations aligned with buyer pain points and business outcomes.
- Drive operational excellence in proof-of-concept and trial workflows.
- Act as a trusted technical advisor on current capabilities and future product roadmaps.
- Collaborate with Account Executives on technical evaluations, RFPs, and security reviews.
- Partner with Product, Engineering, Customer Success, and Product Marketing on communication and product feedback loops.
- Lead team initiatives and cross-functional projects that improve sales effectiveness, technical excellence, and customer impact.
- Support deal strategy, objection handling, and competitive positioning for the Canadian market.
- Partner with Business Value Services to reinforce ROI and customer outcomes.
- Monitor competitive trends, customer needs, and emerging technologies to improve team enablement and execution.
Requirements
- 5+ years of pre-sales leadership experience, ideally in a SaaS sales environment.
- Bachelor's degree preferred; a master's degree is a plus.
- Experience leading, mentoring, and developing high-performing Solutions Engineers.
- Strong understanding of value-based selling frameworks such as MEDDIC, MEDDPICC, or Command of the Message.
- Familiarity with Solutions Engineering methodologies such as Demo2Win, Great Demo!, or similar.
- Strong organizational and team leadership skills, with a focus on coaching and scaling.
- Experience supporting sales cycles involving software, integrations, cloud platforms, and hardware.
- Excellent verbal and written communication skills, with the ability to influence internal and external stakeholders.
Nice to Have
- IoT or AI/ML experience.
- French language skills.
Compensation and Benefits
- On-target earnings: CAD $200,000–$285,000.
- Compensation may vary based on location, education, work experience, and certifications.
- Total compensation may include restricted stock units (RSUs).
- Benefits may include health, pharmacy, optical and dental care, paid time off, sick time off, short- and long-term disability coverage, life insurance, and 401k contributions, subject to eligibility requirements.
Skills
SaaS, Solutions Engineering, MEDDIC, MEDDPICC, Command Of The Message, Demo2Win, Great Demo!, Proof Of Concept, Rfps, Cloud Platforms, Software Integrations, Iot, AI/ML, Salesforce
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