Account Executive, Startups
Own the full sales cycle, renewals, and expansion opportunities for startup and SMB customers, while building relationships with technical stakeholders and coordinating cross-functional customer solutions. Requires at least 3 years of client-facing sales experience.
About the job
Responsibilities
- Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue and market share.
- Develop and implement full sales-cycle strategies to drive product adoption, net-new product sales, and client retention among existing customers.
- Solve complex client needs and collaborate with product, sales, risk, and operations teams to improve products.
- Own the full sales cycle from lead generation through close for startups and small and medium businesses.
- Generate leads through cold calling, blitzing, research, networking, and territory development.
- Identify users’ pain points and propose appropriate solutions.
- Coordinate with internal teams to support customer success.
- Deliver positive experiences in every customer interaction.
Requirements
- 3+ years of experience in a client-facing sales role.
- Ability to understand complex technical ecosystems and build relationships with technical customers.
- Experience driving and closing upsell opportunities in long-term, consultative engagements.
- Strong problem-solving skills, including management of complex pricing and cost considerations.
- Experience managing projects with cross-functional stakeholders.
- Ability to work effectively with diverse internal and external stakeholders.
- Ability to operate in an ambiguous, fast-paced environment.
- Superior verbal and written communication skills.
Nice-to-haves
- Sales or customer-facing experience at a high-growth technology company.
- Experience with Excel and SQL, or willingness to learn.
Skills
Sales Strategy, Contract Negotiation, Sales Operations, Upselling, Cold Calling, Lead Generation, Cross-Functional Collaboration, Excel, SQL
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