Revenue Operations Systems Administrator
Own production administration, automation, integrations, billing, support, and release management across OfferUp’s revenue systems. The role requires 4+ years in RevOps, Sales Operations, or Business Systems, strong Salesforce experience, and practical use of AI-assisted development tools.
About the job
Responsibilities
- Administer Salesforce, including user management, permissions, Flow automation, custom objects and fields, data quality, integrations, reporting, and dashboards.
- Operate Zuora billing workflows, subscription lifecycles, product catalogs, pricing, and configuration.
- Configure Zendesk views, automations, triggers, macros, and reporting for Customer Support and Risk.
- Maintain HubSpot lists, forms, marketing-to-sales pipeline hygiene, and Salesforce syncs.
- Build functional knowledge of Zoom Revenue Accelerator and related revenue systems.
- Manage releases across the stack using GitHub branching, sandbox testing, pull-request-reviewed deployments, staged rollouts, and rollback planning.
- Use AI coding assistants to accelerate technical work; review generated output, debug issues, and validate changes before deployment.
- Triage and resolve system requests from Sales and Customer Success.
- Create documentation and runbooks for configurations, workflows, and operational processes.
- Cross-train with the RevOps Manager to maintain operational continuity.
Requirements
- 4+ years of experience in Revenue Operations, Sales Operations, Business Systems, or a related field, with ownership of production revenue systems.
- Hands-on Salesforce administration experience; Salesforce Admin (ADM 201) certification is strongly preferred.
- Exposure to Zuora or a comparable subscription or billing platform.
- Familiarity with Zendesk or a comparable customer-support platform.
- Experience with structured release management in a live production environment, including Git/GitHub branching, pull-request review, sandbox or staging validation, and rollback planning.
- Practical experience using AI coding assistants such as Claude Code, GitHub Copilot, or Cursor.
- Strong documentation skills and the ability to work independently from problem definition through deployment.
Nice to Have
- Apex fluency, including the ability to read and debug existing code.
- HubSpot experience.
- Zoom Revenue Accelerator or comparable conversation-intelligence platform experience.
- Experience supporting a two-sided or consumer marketplace.
- Experience supporting both direct sales and customer success teams.
- Experience as an early or foundational RevOps or systems hire at a scaling company.
Compensation & Benefits
- Compensation range: $130,000–$145,000 USD.
- Equity included as part of compensation.
- Benefits include health insurance, healthcare savings and spending accounts, 401(k) with match, life insurance, disability benefits, paid leave, flexible vacation, sick time, and 12 company holidays.
Skills
Salesforce, Salesforce Flow, Apex, Zuora, Zendesk, HubSpot, Zoom Revenue Accelerator, GitHub, Git, Claude Code, Subscription Billing, Release Management, Data Quality, Integrations
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