Sales Compensation Specialist

Responsibilities

• Run quarterly commission calculations and statement production across Expansion, Emerging, ENT, MM, SMB, BDR, and hybrid plans.
• Own the monthly close by locking the model, validating the accounting summary, and submitting it to Finance on a fixed calendar.
• Lead clawback and addback reviews with Accounting, including the monthly outstanding-invoice pass.
• Scale calculation automation to reduce manual rework as headcount grows.
• Partner with Finance and the CRO on compensation-plan design, including accelerators, multipliers, SPIFFs, and net-revenue-retention metrics.
• Resolve commission escalations and disputes directly with representatives.
• Own attainment and quota reporting and identify employees who are off pace.

Requirements

• Experience running a recurring, deadline-driven financial or compensation process.
• Ability to build and maintain calculation models independently.
• Ability to handle commission disputes calmly and fairly.
• Experience with plan mechanics such as accelerators, multipliers, and SPIFFs, including modeling changes before launch.
• Strong attention to exceptions, accuracy, and deadlines.
• Ability to quickly take ownership of an existing live system without disrupting operations.

Nice to Have

• Experience with Salesforce or another CRM used as the system of record for compensation data.
• Familiarity with commission-calculation or incentive-compensation-management tools such as Xactly, CaptivateIQ, Spiff, Google Sheets, or Apps Script.
• Background in B2B SaaS with multiple concurrent plan types, including AE, BDR, and CSM plans.

Compensation and Benefits

• Salary varies by location.
• All full-time employees receive equity.
• Health, dental, and vision insurance for employees and dependents.
• Flexible paid time off and company holidays.
• 401(k).
• Paid parental leave.
• Daily catered lunch at the San Francisco office.
• Commuter benefits.
• Home office stipend.