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WorkWaveWorkWaveUnited States

Deal Desk Manager

Manage the Deal Desk as primary partner to Sales, Finance, Legal for pricing, quoting, and commercial structuring of complex SaaS deals. Lead team, enforce SLAs, drive cadences, ensure compliance, and improve quoting tools/processes. Requires 5+ years in Deal Desk/Pricing/RevOps with enterprise deal modeling experience.

130k – 150k
Remote5+ YOERevenue Operations

About the role

What You'll Do

Deal Support & Commercial Governance

  • Serve as the primary partner to Sales, Legal, Finance, and Renewal teams by providing expert guidance on pricing, discounting, and commercial deal structure across all product lines.

Approval & Escalation Management

  • Review, structure, and approve complex proposals, quotes, and order forms.
  • Act as the primary escalation point between Sales and cross-functional teams for advanced approvals (RevOps, Finance, Legal, etc.).

Process & Cadence Leadership

  • Lead regular commercial cadences, including weekly deal strategy calls and quarter-end war rooms, to ensure visibility, unblock approvals, and drive timely closure.

SLA Enforcement

  • Establish and enforce Deal Desk Service Level Agreements (SLAs) to ensure timely support and predictable deal flow to the field.

Commercial Documentation

  • Review contract terms to ensure accuracy and alignment with policy and revenue recognition guidelines.
  • Support the creation of enterprise commercial proposals and complex deal modeling.

Tools & Enablement

  • Maintain and improve pricing calculators, quoting templates, and CPQ processes.
  • Partner with enablement to train Sales on new pricing updates, product rollouts, and commercial processes.

Compliance & Reporting

  • Ensure the accuracy of opportunities and quotes in the CRM for reliable forecasting.
  • Support audit processes related to discounting, contract structure, and deal compliance.

What You'll Bring

  • Bachelor's degree in Business, Finance, or a related field.
  • 5-8+ years of relevant experience in a Deal Desk, Pricing, Revenue Operations, or Sales Operations.
  • Demonstrated ability to structure and model complex multi-product offerings and large enterprise deals.
  • Exceptional communication, collaboration, and project management skills, with proven ability to drive results in a cross-functional environment.
  • Strong understanding of legal and financial terms related to commercial contracts (e.g., revenue recognition).
  • Hands-on experience with Salesforce and CPQ systems for pricing and quoting workflows.

What Would Also Be Awesome

  • Experience in the SaaS tech industry with enterprise B2B software sales experience.
  • Familiarity with global or multi-regional sales organizations and supporting commercial governance across different selling regions.

Skills

SalesforceCPQDeal ModelingPricing StrategyRevenue OperationsSales OperationsCRMRevenue Recognition

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