Chief of Staff to COO, Business Operations Lead

What We're Looking For

• 5–10 years total experience, with at least 2–3 years of direct exposure to manufacturing, supply chain, or industrial operations
• Has worked inside a company actively going through scale — not just a mature, stable operation
• Ideally has served as the right hand to a GM, COO, or CEO before — knows how to operate in that leverage role
• Fluency in unit economics, COGS structure, and contribution margin analysis
• Experience running S&OP or analogous cross-functional planning processes
• Understands factory economics: yield, throughput, capacity utilization, capex payback
• Proven ability to structure ambiguous problems into a rigorous framework and drive to a decision
• Experience designing and implementing leading and lagging indicator systems
• Strong executive presence — equally effective with operators on the floor and founders in the boardroom

Primary Responsibilities

• Management Cadence: Develop and operate the company's executive operating rhythm — planning cycles, reviews, and decision-making forums
• Metrics & Truth-Telling: Apolitically drive performance culture through data, dashboards, and honest analysis — with both numbers and anecdotes
• Program Management: Lead large-scale operational rollouts, cross-functional initiatives, and crisis response
• Partnership Ownership: Own select partner and supplier relationships end-to-end
• Operating Model: Build and maintain the company operating model; own make/buy/partner analysis and investment cases
• Systems Design: Design and run company-wide and operations-wide KPI systems from definition through weekly and monthly review cadence

What You'll Get

• Competitive cash compensation + equity
• Full medical, dental, and vision coverage
• $15K relocation bonus if needed
• Daily collaboration with the founding team and senior leadership
• Free custom insoles