Chief of Staff to COO, Business Operations Lead
Strategic right hand to COO managing executive cadence, metrics-driven performance culture, operational rollouts, and partnerships in scaling AI-healthcare manufacturing company. Requires 5+ years experience with manufacturing/supply chain exposure and systems thinking.
About the job
What We're Looking For
- 5–10 years total experience, with at least 2–3 years of direct exposure to manufacturing, supply chain, or industrial operations
- Has worked inside a company actively going through scale — not just a mature, stable operation
- Ideally has served as the right hand to a GM, COO, or CEO before — knows how to operate in that leverage role
- Fluency in unit economics, COGS structure, and contribution margin analysis
- Experience running S&OP or analogous cross-functional planning processes
- Understands factory economics: yield, throughput, capacity utilization, capex payback
- Proven ability to structure ambiguous problems into a rigorous framework and drive to a decision
- Experience designing and implementing leading and lagging indicator systems
- Strong executive presence — equally effective with operators on the floor and founders in the boardroom
Primary Responsibilities
- Management Cadence: Develop and operate the company's executive operating rhythm — planning cycles, reviews, and decision-making forums
- Metrics & Truth-Telling: Apolitically drive performance culture through data, dashboards, and honest analysis — with both numbers and anecdotes
- Program Management: Lead large-scale operational rollouts, cross-functional initiatives, and crisis response
- Partnership Ownership: Own select partner and supplier relationships end-to-end
- Operating Model: Build and maintain the company operating model; own make/buy/partner analysis and investment cases
- Systems Design: Design and run company-wide and operations-wide KPI systems from definition through weekly and monthly review cadence
What You'll Get
- Competitive cash compensation + equity
- Full medical, dental, and vision coverage
- $15K relocation bonus if needed
- Daily collaboration with the founding team and senior leadership
- Free custom insoles
Skills
Kpi Systems, Dashboards, Unit Economics, Cogs Analysis, Contribution Margin, S&Op, Factory Economics, Yield Analysis, Throughput, Capacity Utilization, Capex Analysis, Program Management, Cross-Functional Initiatives, Operating Model, Make/Buy Analysis
Similar jobs
Business Operations jobs
Storable
United States
Leads a large-scale payments platform migration, merchant pricing operations, escalations, and a client-facing account management team. Requires payments or fintech operations experience, migration execution expertise, commercial pricing fluency, and strong cross-functional leadership.
Build
New York, NY
Own the company’s operational core, including P&L management, financial planning, talent operations, resourcing, compliance, and scalable internal systems. The role requires experience scaling an organization, strong financial and data fluency, and familiarity with real estate, infrastructure, or adjacent industries.
PagerDuty
San Francisco, CA
Leads corporate strategy for enterprise software and AI growth, combining market analysis, financial modeling, and cross-functional execution. Requires deep DevOps or adjacent infrastructure-market expertise, an MBA or equivalent experience, 10+ years of experience, and strong executive leadership skills.
Applecart
New York, NY
Strategic partner to the Co-CEO/Co-Founder, leading company-wide operating cadence, planning, executive communications, and cross-functional initiatives. Requires 8+ years of Fortune 500 client-facing experience, strong analytical and organizational skills, and executive presence.
Novig
New York, NY
Own regulatory operations for a federally designated prediction market, including rulemaking tracking, filings, governance, and translating commitments into operational systems. The role partners directly with senior regulatory leadership and engages government agencies, Congress, and state governments.