Senior Backend Engineer - Platform Integrations
The Senior Backend Engineer will build and operate reliable integrations connecting monetization services with enterprise applications, with a focus on API contracts, data integrity, observability, and fault tolerance. Production Ruby on Rails and relational database experience is required.
About the job
Responsibilities
- Design, build, and maintain integrations between CustomersDot, Monetization services, and enterprise applications such as Salesforce, Workato, and Zuora.
- Define and evolve REST and GraphQL API contracts, including versioning and backward compatibility.
- Build observable, fault-tolerant integration workflows; track error rates, retry success, and failed-workflow recovery to improve reliability.
- Ensure data integrity and consistency across integrated financial and subscription systems.
- Review and provide feedback on merge requests from other Monetization engineers.
- Collaborate with Product, Finance, IT, Sales, and Support to translate cross-system needs into reliable integrations.
- Own projects from proposal through execution, production monitoring, and rollout.
- Participate in deployments, incident management, testing, and rollout safety.
Requirements
- Professional production experience with Ruby on Rails and PostgreSQL or similar relational databases.
- Experience integrating third-party or enterprise APIs and designing REST and GraphQL contracts, including versioning and backward compatibility.
- Familiarity with event-driven patterns such as webhooks and message-based streaming.
- Experience with data integrity and governance concepts.
- Ability to communicate complex technical, architectural, and organizational problems clearly in written and verbal English.
- Ability to collaborate effectively in a remote, largely asynchronous environment.
Nice to Have
- Experience with NATS JetStream.
- Experience with subscription management or billing systems such as Zuora or Salesforce.
Benefits
- Flexible paid time off.
- Team member resource groups.
- Equity compensation and employee stock purchase plan.
- Growth and development fund.
- Parental leave.
Skills
Ruby on Rails, Postgres, REST APIs, GraphQL, Webhooks, Message Streaming, Nats Jetstream, Salesforce, Workato, Zuora, Api Versioning, Idempotency
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