Senior Salesforce Technical Lead
Lead architecture, design, and development of Salesforce solutions for Ad Sales at Discord. Architect integrations with MuleSoft, own DevOps/SDLC processes, lead 3rd-party teams, and provide L2/L3 support. Requires 6+ years Salesforce experience with Sales Cloud focus.
About the job
What you'll be doing
- Lead the architecture, design, and development of Salesforce solutions across Ad Sales (Sales Cloud).
- Create and execute the Ad Sales Roadmap; drive delivery against 2026 priority items including platform enhancements, new feature builds, and ongoing maintenance.
- Lead the 3rd party development team by establishing technical direction, conducting code reviews, and collaborating with the MuleSoft team on developing and maintaining integrations.
- Architect Salesforce and middleware integrations via REST/SOAP APIs and MuleSoft; partner with the Technical PM and RevOps to translate business requirements into robust, scalable solutions.
- Manage AppExchange apps and HubSpot/Asana integrations; ensure ITGC and SOX audit readiness across all platform changes and deployments.
- Proactively identify technical debt and coordinate remediation efforts.
- Own end-to-end DevOps standards for the team: define coding standards, manage CI/CD pipelines and deployment trackers, and ensure SDLC/ITGC compliance across all phases of the sprint/dev cycle.
- Step in to troubleshoot and diagnose critical issues when they arise.
- Provide L2 (Incident and Problem Management) and L3 (Bug Fixes and Minor Enhancements) technical support across the Salesforce platform, ensuring timely resolution and minimal business disruption.
- Maintain technical design documents and platform documentation in Google Drive and Confluence.
What you should have
- 6+ years of hands-on Salesforce development experience with a focus on Sales Cloud, and a proven track record of delivering successful projects.
- Highly proficient with APEX, Lightning Web Components (LWC), Visualforce, and Salesforce's declarative tools (Flows, Process Builder, Validation Rules).
- Experience supporting Ad Sales workflows right from inception to delivery.
- Proven experience architecting integrations using REST/SOAP APIs, Middleware, and tools like MuleSoft or similar platforms.
- Deep knowledge of SDLC, ITGC, DevOps, and CI/CD pipelines within a Salesforce environment.
- Strong communication skills with the ability to work across technical and non-technical team members.
- Experience with Agile/Scrum methodology, including sprint planning, standups, and retrospectives; proficient with Jira for sprint tracking and backlog management, and Jira Service Manager (JSM) for incident tracking and change management.
- Familiarity with the Quote-to-Cash cycle in Salesforce, including CPQ, product configuration, pricing rules, quote templates, and approval workflows.
- Proficient with version control using Git, including branching strategies, pull requests, and code reviews within a Salesforce development workflow (e.g., Copado, Gearset, or SFDX-based pipelines).
- Experience with data migration tools and processes, including Salesforce Data Loader, Bulk API, and data validation and cleansing strategies for large-scale data imports and exports.
- Strong understanding of Salesforce environment management, including sandbox strategy (Developer, Partial, Full), scratch orgs, change set deployments, and release management processes.
Preferred Qualifications
- Salesforce Platform Developer II or Application Architect certification.
- Experience with HubSpot and Asana integrations within a Salesforce ecosystem.
- Familiarity with Ad Sales platforms and media industry workflows.
- Prior experience in an AMS (Application Managed Services) delivery model.
- Experience in a high-growth technology company supporting business-critical Salesforce environments.
Skills
Salesforce, Sales Cloud, Apex, Lightning Web Components, Lwc, Visualforce, Salesforce Flows, Mulesoft, REST APIs, Soap Apis, CPQ, Git, Jira, DevOps, CI/CD
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