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Senior Salesforce Technical Lead

Lead architecture, design, and development of Salesforce solutions for Ad Sales at Discord. Architect integrations with MuleSoft, own DevOps/SDLC processes, lead 3rd-party teams, and provide L2/L3 support. Requires 6+ years Salesforce experience with Sales Cloud focus.

About the job

What you'll be doing

  • Lead the architecture, design, and development of Salesforce solutions across Ad Sales (Sales Cloud).
  • Create and execute the Ad Sales Roadmap; drive delivery against 2026 priority items including platform enhancements, new feature builds, and ongoing maintenance.
  • Lead the 3rd party development team by establishing technical direction, conducting code reviews, and collaborating with the MuleSoft team on developing and maintaining integrations.
  • Architect Salesforce and middleware integrations via REST/SOAP APIs and MuleSoft; partner with the Technical PM and RevOps to translate business requirements into robust, scalable solutions.
  • Manage AppExchange apps and HubSpot/Asana integrations; ensure ITGC and SOX audit readiness across all platform changes and deployments.
  • Proactively identify technical debt and coordinate remediation efforts.
  • Own end-to-end DevOps standards for the team: define coding standards, manage CI/CD pipelines and deployment trackers, and ensure SDLC/ITGC compliance across all phases of the sprint/dev cycle.
  • Step in to troubleshoot and diagnose critical issues when they arise.
  • Provide L2 (Incident and Problem Management) and L3 (Bug Fixes and Minor Enhancements) technical support across the Salesforce platform, ensuring timely resolution and minimal business disruption.
  • Maintain technical design documents and platform documentation in Google Drive and Confluence.

What you should have

  • 6+ years of hands-on Salesforce development experience with a focus on Sales Cloud, and a proven track record of delivering successful projects.
  • Highly proficient with APEX, Lightning Web Components (LWC), Visualforce, and Salesforce's declarative tools (Flows, Process Builder, Validation Rules).
  • Experience supporting Ad Sales workflows right from inception to delivery.
  • Proven experience architecting integrations using REST/SOAP APIs, Middleware, and tools like MuleSoft or similar platforms.
  • Deep knowledge of SDLC, ITGC, DevOps, and CI/CD pipelines within a Salesforce environment.
  • Strong communication skills with the ability to work across technical and non-technical team members.
  • Experience with Agile/Scrum methodology, including sprint planning, standups, and retrospectives; proficient with Jira for sprint tracking and backlog management, and Jira Service Manager (JSM) for incident tracking and change management.
  • Familiarity with the Quote-to-Cash cycle in Salesforce, including CPQ, product configuration, pricing rules, quote templates, and approval workflows.
  • Proficient with version control using Git, including branching strategies, pull requests, and code reviews within a Salesforce development workflow (e.g., Copado, Gearset, or SFDX-based pipelines).
  • Experience with data migration tools and processes, including Salesforce Data Loader, Bulk API, and data validation and cleansing strategies for large-scale data imports and exports.
  • Strong understanding of Salesforce environment management, including sandbox strategy (Developer, Partial, Full), scratch orgs, change set deployments, and release management processes.

Preferred Qualifications

  • Salesforce Platform Developer II or Application Architect certification.
  • Experience with HubSpot and Asana integrations within a Salesforce ecosystem.
  • Familiarity with Ad Sales platforms and media industry workflows.
  • Prior experience in an AMS (Application Managed Services) delivery model.
  • Experience in a high-growth technology company supporting business-critical Salesforce environments.

Skills

Salesforce, Sales Cloud, Apex, Lightning Web Components, Lwc, Visualforce, Salesforce Flows, Mulesoft, REST APIs, Soap Apis, CPQ, Git, Jira, DevOps, CI/CD

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