Project Manager
Manages mid-sized technical implementation projects, client relationships, governance, reporting, and delivery performance for Snowflake customers. The role requires 2–5 years of services or implementation experience, a bachelor’s degree, technical platform knowledge, and fluency in Spanish.
About the job
Responsibilities
- Own and manage the operational relationship with assigned clients, ensuring their applications scale to meet business needs.
- Maintain project documentation and track task effort in Smartsheet or Certinia.
- Create granular Work Breakdown Structures (WBS) and associate effort and resource naming with specific tasks.
- Lead internal and client meetings with thorough documentation and rigorous follow-up.
- Navigate internal resource conflicts effectively to keep projects on track.
- Maintain project margins within +/- 5% of target.
- Achieve CSAT scores greater than 4.0.
Requirements
- Typically 2–5 years of field experience in a services delivery or technical implementation role.
- Bachelor’s degree required.
- Proficiency in SQL basics, JIRA/Confluence, and fundamental Snowflake architecture.
- SnowPro Core certification required within 60 days of hire.
- Fluent in Spanish.
Skills
SQL, Jira, Confluence, Snowflake Architecture, Snowflake, Smartsheet, Certinia, Work Breakdown Structures, Project Governance, Csat
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