Strategic operator supporting the HR COO in designing and executing people programs, digital enablement, and analytics at a fast-growing financial services firm. Requires 8+ years combining strategy, program management, and operations experience.
150k – 200k/yr
On-site8+ YOEPeople Ops
About the role
Responsibilities
COO Office & Strategic Support
Serve as a strategic thought partner to the HR COO – supporting priority-setting, decision framing, and managing cross-functional relationships.
Manage the operating cadence of the HR function: governance forums, leadership updates, board and executive committee materials, and cross-functional coordination.
Prepare high-quality strategy documents, executive presentations, and business cases that communicate people strategy to senior leadership.
Track the function’s strategic commitments, surface risks, and ensure initiatives are progressing against plan.
People Program Design & Execution
Partner with the People, Programs and Rewards COE to drive new people programs throughout the organization, from scoping and stakeholder alignment through build, launch, and measurement.
Own program management across HR’s cross-functional initiatives: build project plans, manage workstreams, surface risks early, and drive decisions across competing priorities.
Translate people strategy into operational reality – defining the processes, workflows, and enabling technologies needed to bring programs to life at scale.
Digital Enablement of HR Processes
Serve as the bridge between HR strategy and HR technology: partner with the People Systems Director and People Analytics to ensure new programs are digitally enabled, automated where possible, and built on reliable data.
Act as the product owner between HR business owners and technical teams – defining functional and process requirements, prioritizing enhancements, and ensuring solutions meet actual user needs.
Identify opportunities to eliminate manual processes, improve the employee and manager experience, and leverage the HR tech stack more effectively across the employee lifecycle.
Champion a "design once, scale everywhere" mindset: build programs and processes that hold up as the firm grows.
Insight & Analytics
Partner with People Analytics to synthesize workforce data into strategic insights that inform program design, headcount decisions, and executive reporting.
Build business cases for people programs using both quantitative evidence and qualitative input from stakeholders.
Develop a consistent point of view on workforce trends, org health, and the effectiveness of people programs, and bring recommendations to the HR COO and leadership team.
Monitor program outcomes and use data to drive continuous improvement across the people function.
Requirements
Experience
8+ years of experience in a role that combines strategy, program management, and operations – management consulting, chief of staff, HR strategy, or people operations leadership in a high-growth or institutional environment.
Proven track record of designing and executing complex, cross-functional programs from concept to operational scale.
Experience operating at the intersection of HR and technology: product manager, HR systems owner, or digital transformation lead.
Financial services or high-growth technology experience strongly preferred.
Experience supporting senior executives and navigating complex, multi-stakeholder environments.
Analytical & Functional
Strong analytical skills – comfortable building business cases, synthesizing workforce data, and communicating insights clearly to executive audiences.
Structured problem-solver: able to take ambiguous mandates and turn them into clear project plans, process designs, and measurable deliverables.
Ability to define process and functional requirements and work effectively with technical teams (Engineering, Systems, Analytics).
Familiarity with the HR systems landscape and the employee lifecycle.
Proficiency in tools for program management, data analysis, and executive communication (Excel, PowerPoint, and project management platforms).
Mindset
Strategic operator: equally comfortable developing a multi-year people strategy framework and managing the day-to-day execution of a complex program.
High agency and ownership mentality.
Builder mentality: energized by creating structure, process, and systems where they don’t yet exist.
Commercial mindset, and intellectually curious about how organizations scale and how people programs drive business performance.
Compensation & Benefits
Base Salary Range: $150,000 - $200,000
Company equity
401k matching
Gender neutral parental leave
Full medical, dental and vision insurance
In-office (4 days per week): lunch stipends, fully stocked kitchens, happy hours
Skills
Program ManagementStrategy DevelopmentStakeholder ManagementBusiness Case DevelopmentHr TechnologyPeople AnalyticsProcess DesignExecutive CommunicationCross-Functional CollaborationProject Management Tools
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