Associate Director - People Strategy
Strategic operator supporting the HR COO in designing and executing people programs, digital enablement, and analytics at a fast-growing financial services firm. Requires 8+ years combining strategy, program management, and operations experience.
About the job
Responsibilities
COO Office & Strategic Support
- Serve as a strategic thought partner to the HR COO – supporting priority-setting, decision framing, and managing cross-functional relationships.
- Manage the operating cadence of the HR function: governance forums, leadership updates, board and executive committee materials, and cross-functional coordination.
- Prepare high-quality strategy documents, executive presentations, and business cases that communicate people strategy to senior leadership.
- Track the function’s strategic commitments, surface risks, and ensure initiatives are progressing against plan.
People Program Design & Execution
- Partner with the People, Programs and Rewards COE to drive new people programs throughout the organization, from scoping and stakeholder alignment through build, launch, and measurement.
- Own program management across HR’s cross-functional initiatives: build project plans, manage workstreams, surface risks early, and drive decisions across competing priorities.
- Translate people strategy into operational reality – defining the processes, workflows, and enabling technologies needed to bring programs to life at scale.
Digital Enablement of HR Processes
- Serve as the bridge between HR strategy and HR technology: partner with the People Systems Director and People Analytics to ensure new programs are digitally enabled, automated where possible, and built on reliable data.
- Act as the product owner between HR business owners and technical teams – defining functional and process requirements, prioritizing enhancements, and ensuring solutions meet actual user needs.
- Identify opportunities to eliminate manual processes, improve the employee and manager experience, and leverage the HR tech stack more effectively across the employee lifecycle.
- Champion a "design once, scale everywhere" mindset: build programs and processes that hold up as the firm grows.
Insight & Analytics
- Partner with People Analytics to synthesize workforce data into strategic insights that inform program design, headcount decisions, and executive reporting.
- Build business cases for people programs using both quantitative evidence and qualitative input from stakeholders.
- Develop a consistent point of view on workforce trends, org health, and the effectiveness of people programs, and bring recommendations to the HR COO and leadership team.
- Monitor program outcomes and use data to drive continuous improvement across the people function.
Requirements
Experience
- 8+ years of experience in a role that combines strategy, program management, and operations – management consulting, chief of staff, HR strategy, or people operations leadership in a high-growth or institutional environment.
- Proven track record of designing and executing complex, cross-functional programs from concept to operational scale.
- Experience operating at the intersection of HR and technology: product manager, HR systems owner, or digital transformation lead.
- Financial services or high-growth technology experience strongly preferred.
- Experience supporting senior executives and navigating complex, multi-stakeholder environments.
Analytical & Functional
- Strong analytical skills – comfortable building business cases, synthesizing workforce data, and communicating insights clearly to executive audiences.
- Structured problem-solver: able to take ambiguous mandates and turn them into clear project plans, process designs, and measurable deliverables.
- Ability to define process and functional requirements and work effectively with technical teams (Engineering, Systems, Analytics).
- Familiarity with the HR systems landscape and the employee lifecycle.
- Proficiency in tools for program management, data analysis, and executive communication (Excel, PowerPoint, and project management platforms).
Mindset
- Strategic operator: equally comfortable developing a multi-year people strategy framework and managing the day-to-day execution of a complex program.
- High agency and ownership mentality.
- Builder mentality: energized by creating structure, process, and systems where they don’t yet exist.
- Commercial mindset, and intellectually curious about how organizations scale and how people programs drive business performance.
Compensation & Benefits
- Base Salary Range: $150,000 - $200,000
- Company equity
- 401k matching
- Gender neutral parental leave
- Full medical, dental and vision insurance
- In-office (4 days per week): lunch stipends, fully stocked kitchens, happy hours
Skills
Program Management, Strategy Development, Stakeholder Management, Business Case Development, Hr Technology, People Analytics, Process Design, Executive Communication, Cross-Functional Collaboration, Project Management Tools
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