Skip to content
Hinge HealthHinge HealthUnited States

Client Consultant

Manages retention and expansion for enterprise clients in digital health by building relationships, analyzing needs, and delivering tailored solutions. Requires 5+ years in account management or client success, strong communication, and data-driven approach.

100k – 181k
Remote5+ YOEAccount Management

About the role

Responsibilities

  • Drive account retention by managing retention plans, identifying risks, and executing renewal strategies.
  • Fuel account expansion by identifying opportunities and building business cases to demonstrate value.
  • Build strategic relationships with key stakeholders including HR leaders and decision-makers.
  • Deliver consultative solutions by analyzing client goals and pain points to provide tailored recommendations.
  • Collaborate cross-functionally with Sales, Partnerships, Product, and Marketing teams.

Requirements

  • 5+ years of experience in Account Management, Client Success, or Sales, preferably in Digital Health, Benefits, or Healthcare SaaS.
  • Experience with musculoskeletal (MSK) or digital health solutions.
  • Demonstrated success in managing client relationships and driving retention or expansion outcomes.
  • Strong communication and presentation skills with ability to influence cross-functional teams.
  • Bachelor’s degree or equivalent experience.

Preferred Qualifications

  • Experience supporting enterprise clients in a high-growth environment.
  • Proficiency with Gainsight and account planning tools.
  • Strong analytical skills and comfort with data-driven decision-making.

Skills

GainsightAccount Planning ToolsData AnalysisClient Relationship ManagementRetention StrategiesExpansion StrategiesSaaSDigital HealthMsk SolutionsCross-Functional Collaboration

Similar roles

Account Management jobs
WorkWhile

Account Manager

WorkWhileUnited States

Manage a portfolio of customer accounts, build trusted advisor relationships, drive renewals and upsell opportunities, and ensure successful delivery of solutions to meet sales quotas.

100k – 100k
RemoteAccount Management
Uplane

AI Marketing Strategist

UplaneSan Francisco, CA

Owns customer relationships, advises on digital marketing strategies, executes projects using AI tools for ad creation, landing pages, and budget allocation. Requires marketing passion, strong social skills, project/people management experience.

100k – 130k
On-siteAccount Management
Datadog

Technical Account Manager 2

DatadogSan Francisco, CA

Technical Account Manager providing hands-on technical support, product adoption guidance, and strategic recommendations to enterprise customers using Datadog's observability platform. Requires cloud platform experience and scripting/containerization skills.

101k – 147k
HybridAccount Management
Pinterest

Industry Manager II

PinterestChicago, IL

Leads a team of mid-market sellers to achieve revenue goals through Pinterest's advertising solutions. Coaches on sales fundamentals, drives execution, monitors metrics, and fosters team culture in a fast-paced environment.

102k – 178k
HybridAccount Management
Postman

Renewals Representative

PostmanAustin, TX

Renewal Specialist responsible for managing the full subscription renewal lifecycle, hitting revenue and retention targets, analyzing customer data for retention strategies, and partnering with Sales and Customer Success on upsells and at-risk accounts. Requires 5+ years in renewals at a rapid-growth SaaS company.

95k – 120k
On-site5+ YOEAccount Management