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Hi MarleyHi Marley

Principal Industry Strategist

Leads industry discovery and strategic investment decisions for property and casualty insurance, translating customer insight, market intelligence, and operational expertise into product, pricing, and go-to-market direction. Requires 8–10+ years in P&C insurance strategy or advisory work and strong knowledge of Customer Service or Sales & Distribution.

About the job

Responsibilities

  • Lead structured industry discovery with property and casualty insurance carriers.
  • Recommend product investment priorities using industry insight, ROI frameworks, and validated demand.
  • Develop frameworks for evaluating industry opportunities, customer problems, and ecosystem partnerships.
  • Serve as the external authority for Customer Service or Sales & Distribution, influencing analysts, industry bodies, and strategic partners through publications and conferences.
  • Translate market trends, customer insights, and competitive intelligence into product and ecosystem strategy.
  • Lead packaging and pricing for new products.
  • Build cross-functional understanding of insurance challenges and Hi Marley’s service solutions across Product, Marketing, and Sales.
  • Identify automation and proactive-communication opportunities, including AI-driven outreach, self-service, and event-triggered updates.
  • Define strategies to reduce friction in communication among policyholders, carriers, and agents.

Requirements

  • 8–10+ years of experience in P&C insurance strategy, product strategy, or industry advisory roles.
  • Deep expertise in P&C insurance Customer Service or Sales & Distribution operations, strategy, and performance metrics.
  • Experience influencing product direction and enterprise-level investment decisions.
  • Strong customer-facing communication, relationship-building, and executive storytelling skills.
  • Analytical rigor with experience using data, ROI frameworks, and structured reasoning.
  • Strong pattern recognition and problem-solving abilities.
  • Familiarity with AI-driven applications or digital transformation in insurance.
  • Experience scaling automation and proactive-communication strategies.

Compensation & Benefits

  • Annual base salary: $142,000–$263,000 USD.
  • Equity grants for all employees.
  • 4% matching 401(k) program.
  • Medical, dental, vision, disability, and life insurance for employees working 30+ hours per week.
  • Monthly wellness stipend.
  • Paid parental leave.
  • Flexible vacation policy.

Skills

P&C Insurance, Customer Service Operations, Sales & Distribution, Product Strategy, Industry Strategy, Competitive Intelligence, Roi Frameworks, Packaging And Pricing, Artificial Intelligence, Automation, Proactive Communication, Self-Service, Market Analysis, Product Roadmap

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