Principal Product Manager
This principal product management role shapes strategy for enterprise customer education, identifying and validating opportunities and guiding cross-functional teams from concept through execution. It requires 7+ years in B2B SaaS or enterprise software, strong analytical and financial modeling skills, and fluency in AI and emerging technologies.
About the job
Responsibilities
- Own and evangelize the enterprise customer education segment strategy by understanding the market, customer needs, and differentiation opportunities.
- Use data, research, and customer insight to uncover and size opportunities.
- Partner with design and engineering to prototype, test, and refine early concepts.
- Build clear, data-backed business cases to align senior leaders and cross-functional teams.
- Guide ideas through execution by clarifying outcomes, connecting teams, and ensuring delivered products meet their intent.
- Represent and communicate progress toward key goals and metrics.
- Provide dotted-line leadership to product managers across the segment through strategic guidance, coaching, and performance input.
- Explore how AI and emerging technologies can improve learning effectiveness and scale enterprise education.
- Act as a thought leader and advocate for customer education within the organization.
Requirements
- 7+ years of product management experience in B2B SaaS or enterprise software, with measurable business outcomes.
- Ability to translate data, customer research, and business acumen into product strategy and high-impact priorities.
- Experience in early-stage or 0-to-1 product environments and comfort navigating ambiguity and rapid iteration.
- Strong analytical and financial modeling skills, including data-backed business cases and forecasts.
- Clear and influential communication skills, from executive presentations to cross-functional collaboration.
- Experience working across design, engineering, and go-to-market teams.
- Curiosity and fluency in AI, emerging technologies, customer education, and enterprise learning.
Nice to Have
- Experience in customer education, enablement, or learning technology.
Compensation and Benefits
- Fully remote-first work with flexible work arrangements.
- Comprehensive health and wellness benefits, including retirement savings programs, eligibility for two bonus plans, paid time off, and medical and dental benefits based on country of location.
- New-hire equipment allowance and monthly flex allowance.
- Career growth and internal mobility opportunities.
- Employee-driven diversity, equity, and inclusion programs.
Skills
Product Management, B2B SaaS, Enterprise Software, Customer Research, Financial Modeling, Business Case Development, Product Prototyping, Data Analysis, Artificial Intelligence, Enterprise Learning
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