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CardlessCardlessSan Francisco, CA

Credit Risk Strategy Manager / Senior Manager

Owns credit strategy for managing risk in existing cardholder portfolios, including credit line decisions, exposure management, and performance optimization. Partners cross-functionally with data science, engineering, compliance, and partners using SQL, analytics, and ML models. Requires 5-10 years in credit risk or portfolio management.

150k – 210k/yr
On-site5+ YOEOther

About the role

What You'll Own

Portfolio Strategy & Signal Development

  • Define the logic and thresholds for credit line increases, decreases, and exposure management — balancing portfolio growth, credit risk, and customer experience
  • Develop the strategy and implementation for new programs such as balance transfers and ongoing spend campaigns
  • Build structured feedback loops between portfolio performance and policy triggers to drive continuous refinement
  • Develop processes for loss forecasting, leading edge delinquencies, and other methods to understand future portfolio performance
  • Build and maintain automated dashboards to track key performance indicators (KPIs) around portfolio performance
  • Design and execute A/B tests to evaluate new strategies, balancing product performance with customer and partner satisfaction

Cross-Functional Partnership

  • Partner with Data Science to define feature requirements, evaluate model performance, and translate model outputs into operational policy
  • Partner with engineering to build and implement new strategies such as proactive credit line increase execution and reactive credit line increase APIs
  • Work with Compliance and Legal to ensure portfolio management policies comply with ECOA, FCRA, Fair Lending, and other applicable regulations
  • Work together with brand partners to balance company and partner goals and share out performance and results
  • Work with bank partners to document, present and get approval for new policies/models

What We're Looking For

  • 5–10 years of experience in credit risk strategy, portfolio management, or underwriting at a financial institution, fintech, or payments company
  • Deep expertise in consumer credit portfolio management – experience with credit line management, utilization dynamics, and loss forecasting is a plus
  • Experience leveraging behavioral and bureau data to develop/optimize strategies
  • Strong SQL skills and experience using analytics to build and evaluate credit strategies, track portfolio performance, and identify emerging risk patterns
  • Familiarity working with credit risk models (including regression and tree-based machine learning) and decision engines in a production environment
  • Excellent communication skills — you can translate complex credit tradeoffs into clear recommendations for executives, partners, and compliance teams
  • Proactive, bias-to-action mindset: you ask the right questions, align stakeholders, and drive decisions forward

Compensation

Annual starting salary range of $150,000 - $210,000 + equity + benefits.

Skills

SQLA/B TestingCredit Risk ModelingMachine LearningRegression ModelsTree-Based ModelsLoss ForecastingDashboardsData AnalyticsBehavioral Data

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