Communications Lead, Lending + Financial Access
Leads corporate communications strategy for Block’s lending and financial access initiatives across Square, Cash App, and Square Financial Services. The role develops executive messaging, thought leadership, media programs, and customer storytelling in partnership with regulated financial-services and business teams.
About the job
Responsibilities
- Own communications strategy for Block's lending and financial access initiatives across Square, Cash App, and Square Financial Services.
- Develop a cohesive corporate narrative connecting lending, banking, and financial institution initiatives across Block.
- Partner with Square Financial Services, Legal, Risk, Compliance, Underwriting, Product, and business teams on communications strategies, executive messaging, and thought leadership.
- Build storytelling campaigns demonstrating how Block expands access to financial tools for consumers and small businesses.
- Create and manage an always-on communications program featuring customer and seller stories about lending and financial products.
- Support executive communications, media engagement, speaking opportunities, and key business milestones.
- Partner across Corporate Communications to ensure consistent external storytelling.
Requirements
- Experience in corporate communications, financial services communications, fintech, or another complex, regulated industry.
- Exceptional writing and storytelling skills, including the ability to explain complex financial products, lending strategies, and business initiatives clearly.
- Experience developing proactive communications strategies that strengthen corporate reputation and support business growth.
- Strong executive communications experience, including messaging, thought leadership, and media strategies.
- Excellent cross-functional partnership skills with Legal, Risk, Compliance, Product, and business leaders.
- Experience managing media relationships and identifying opportunities for proactive business stories.
- Strong judgment in complex or high-profile communications moments.
- A builder's mindset and interest in creating communications programs and improving organizational storytelling.
Compensation and Benefits
- Starting pay is market-based and varies by location, skills, experience, qualifications, work location, and market conditions.
- Zone A: $122,900–$184,300
- Zone B: $114,200–$171,400
- Zone C: $108,200–$162,200
- Zone D: $98,300–$147,500
- Benefits include remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning.
Skills
Corporate Communications, Executive Communication, Thought Leadership, Media Relations, Storytelling, Financial Services, Fintech, Lending, Banking, Risk Management, Compliance, Underwriting, Product Communications, Strategic Communications
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