Senior Manager, Internal Communications

Responsibilities

All-Company Communication

• Own the content strategy, agenda, and speaker preparation for all-company forums, including biweekly All Hands, quarterly OKR updates, annual company offsites, and ad hoc forums.
• Partner with executive leadership and external PR on company-wide change management, aligning internal and external messaging.
• Establish communication plans based on the scale, complexity, and sensitivity of change.
• Coordinate communications across the organization, ensuring visibility into upcoming initiatives, thoughtful sequencing, and resolution of communication issues.
• Manage a comprehensive communications calendar.
• Create resources that help employees communicate clearly and effectively in alignment with the company’s brand voice.

All-Clinical Communication

• Embed with the clinical team to understand its audiences, experiences, roadmap, challenges, and goals.
• Partner with clinical leaders and operational dyads early in initiative planning so communication is incorporated from the outset.
• Improve initiative sequencing and communication to maintain a manageable cognitive load for clinical teams.
• Manage the clinical communications calendar and develop guidelines for selecting appropriate audiences and channels.
• Serve as an editorial thought partner to clinical and operational leaders, advising on framing, tone, content, forums, and stakeholder processes.
• Draft key communications using context gathered through participation in clinical forums.
• Evaluate existing communication rhythms, identify gaps, gather feedback, and improve the clinical team’s communication experience.

Requirements

• 5+ years of experience in internal communications, strategic operations, or executive communications; healthcare or clinical experience is preferred.
• Clear and direct verbal and written communication skills, with a preference for plain language over corporate jargon.
• Strong editorial judgment and confidence challenging senior leaders when messages are unclear or buried.
• Demonstrated empathy and ability to write for diverse audiences in a fast-paced professional setting.
• Systems-thinking skills, including the ability to turn concrete tasks into templates, frameworks, and communication principles.
• Strong organizational and detail-oriented skills, with experience managing calendars and multi-channel rollouts.

Compensation & Benefits

• Base salary range: $140,000-$160,000.
• Equity grant participation.
• Comprehensive health, dental, and vision coverage for employees and their families.
• High-deductible health plans with HSA options.
• Flexible Spending Account (FSA).
• 401(k) program.
• Competitive vacation policy.
• 16 weeks of paid parental leave.
• Fully remote work flexibility within the US.