Internal Communications Manager

Responsibilities

• Listen and learn across the company to understand operations and make recommendations on amplification or addressing issues.
• Run all-hands and executive content, including planning, execution, measurement, and evolution.
• Handle internal storytelling by turning strategy, launches, and hard decisions into clear messages for every team.
• Act as the signal in noise by cutting through Slack sprawl, establishing channels, cadences, and norms to keep the company informed efficiently.
• Own change management by delivering hard and easy news with clarity and candor to earn trust.
• Protect the culture through words that maintain the company's tone during growth.
• Measure what matters in a high-velocity, high-humility organization.
• Partner across the company, brief executives directly, and serve as a truth-teller.

Qualifications

• 6+ years in internal, executive, or corporate communications, ideally in a high-growth technology company.
• A builder who has stood up a function from scratch.
• World-class writing and editing skills, including ghostwriting for executives, drafting all-hands, and handling sensitive announcements.
• Proven change-management instincts with experience delivering complex news company-wide while maintaining trust.
• Sharp judgment under pressure, ability to decide fast, communicate kindly, and uphold quality.
• Comfort advising, challenging, and recommending to senior leaders with strong visions.
• Deep familiarity with corporate comms rules and a point of view on when to break them.
• Comfort using AI tools in workflow, with clear articulation of their application.
• Passion for the truth well-told.