Communications Senior Manager, Corporate & Product

Responsibilities

• Support corporate and product communications initiatives with a strong emphasis on Scale's enterprise business, including customer and partnership announcements, product launches, executive visibility, and industry positioning.
• Translate complex enterprise AI deployments and business outcomes into narratives that resonate with business and vertical industry audiences.
• Identify opportunities to position Scale as a trusted enterprise AI partner by developing media strategies, storylines, and press materials such as customer case studies, Q&As, briefing documents, and product announcements.
• Partner closely with enterprise product managers and go-to-market leaders to deeply understand their work and accurately represent it externally.
• Work closely with communications teams at partner organizations to coordinate joint announcements and ensure aligned messaging.
• Build and maintain relationships with reporters and influencers across business and enterprise technology media.
• Collaborate with legal, policy, marketing, and social teams to ensure messaging is accurate, consistent, and aligned across channels.
• Contribute to the planning and execution of multi-channel communications campaigns that elevate Scale's enterprise credibility and product leadership.
• Monitor media coverage and industry conversations to identify opportunities for Scale to lead, respond, or clarify.
• Help prepare executives for interviews, conferences, briefings, and speaking opportunities.
• Track performance against communications goals and refine strategies based on impact and feedback.

Requirements

• 7+ years of experience in technology communications, product communications, or enterprise-focused PR (in-house or agency).
• Strong understanding of enterprise technology, AI, or B2B software, with the ability to distill complex business and technical concepts into clear, simple stories.
• Demonstrated success in media relations, including securing coverage for enterprise and business-driven stories across traditional and emerging formats.
• Excellent writing and editing skills across formats, including narrative documents, announcement blog posts, and executive briefing materials.
• Highly organized, with the ability to manage multiple complex projects in a fast-paced environment.
• Comfortable working closely with product leaders, customers, and senior executives.
• Genuine enthusiasm for enterprise AI adoption and the role it plays in transforming business.

Nice-to-Haves

• Experience supporting enterprise product or platform communications strongly preferred.