Account Director, Startups
Own strategic relationships with startup customers in Sydney, helping them build on the OpenAI platform while managing account strategy, revenue targets, forecasts, and cross-functional technical engagements. The role requires 7–12 years of experience selling PaaS, cloud, or API products and strong startup ecosystem expertise.
About the job
Responsibilities
- Manage a portfolio of startup accounts, developing and executing comprehensive account-management strategies.
- Partner with AI Deployment Engineers to drive successful technical engagements with startups.
- Own consumption and contracted revenue targets while managing revenue forecasts.
- Analyze key account metrics, create reports, and provide insights to internal and external stakeholders.
- Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering teams.
- Advocate for improvements to the startup experience of building with OpenAI by synthesizing product feedback.
- Monitor industry and startup landscapes and contribute to corporate strategy.
- Support recruitment and onboarding of teammates.
- Support company-culture development.
Requirements
- 7–12 years of experience selling platform-as-a-service (PaaS), cloud, or other API products.
- Experience working in or around the startup ecosystem, preferably as a startup founder, startup employee, or someone who has worked closely with startup customers.
- Experience supporting the growth and product development of fast-growing, high-performing companies.
- Experience working directly with C-level executives and startup founders.
- Ability to communicate technical concepts to customers and internal stakeholders.
- Ability to gather, distill, and process complex market intelligence across industries, competitors, customers, and prospects.
Nice to Have
- Experience supporting customers across Asia-Pacific in multiple markets and languages, particularly Mandarin Chinese, Korean, and/or Japanese.
Compensation and Benefits
- No compensation information provided.
Skills
Platform As A Service, Cloud Computing, Api Products, Account Management, Revenue Forecasting, Account Metrics, Market Intelligence, Artificial Intelligence, Openai Apis, SDKs
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