Events Program Manager

Responsibilities

• Lead sourcing and end-to-end operational execution for small- and medium-sized meetings, offsites, executive meetings, trainings, customer engagements, and internal business events.
• Manage venue sourcing, contract negotiations, room blocks, group air, and ground transportation.
• Partner with business stakeholders to understand event objectives and recommend scalable, cost-effective event solutions.
• Help build and operationalize a global Meetings & Events strategy, including governance, intake processes, planning standards, service models, and operational best practices.
• Develop and manage preferred supplier relationships.
• Lead sourcing events and RFPs, negotiate favorable commercial terms, and drive measurable cost savings.
• Partner with the Global Travel team to coordinate attendee air travel and deliver a seamless end-to-end experience.
• Support implementation, optimization, and administration of meetings and event technology, including sourcing platforms, venue booking tools, registration systems, reporting solutions, payment capabilities, and AI-enabled workflows.
• Build dashboards, reports, and KPIs covering event spend, supplier performance, savings, attendee experience, policy compliance, and program health.
• Identify opportunities to simplify processes, improve automation, and enhance the user experience through technology and AI.
• Develop playbooks, documentation, and standardized processes for scalable event planning.
• Ensure compliance with company policies, risk management requirements, and financial controls throughout the event lifecycle.
• Stay informed on industry trends, supplier innovations, emerging technologies, and best practices.
• Support strategic Travel & Expense initiatives and cross-functional projects.

Requirements

• Bachelor’s degree in Hospitality, Business, Event Management, Supply Chain, or a related field.
• 5+ years of experience managing corporate meetings and events, strategic sourcing, travel management, hospitality, procurement, or a related field.
• Experience negotiating venue, hotel, and supplier contracts.
• Experience managing group travel and complex meeting logistics.
• Strong project management skills and ability to manage multiple priorities in a fast-paced environment.
• Excellent stakeholder management, communication, and relationship-building skills.
• Strong analytical skills, including experience developing reports, dashboards, and program metrics.

Nice-to-haves

• Experience implementing or administering meetings, travel, or event technology platforms such as Cvent, Groupize, HRS, or Navan.
• Experience leveraging automation, AI, or workflow technology to improve business processes.
• Professional certification such as CMP or CMM.