Enterprise Account Management Leader

Responsibilities

• Engage directly with C-level executives to build and maintain customer relationships.
• Build and execute strategies that drive upsell, cross-sell, and renewal revenue across the Enterprise customer base.
• Operationalize account management processes to improve team efficiency.
• Recruit, hire, develop, motivate, and coach a world-class account management team.
• Deliver revenue targets for the business.
• Partner with Product and other go-to-market teams to develop customer solutions and drive team and customer success.
• Work with company leadership to set direction for the Enterprise team and broader organization.

Requirements

• 10+ years of professional experience.
• 5+ years managing a revenue-driving team.
• Proven success driving revenue results at a technology company; financial services or fintech experience is strongly preferred.
• Experience working with enterprise clients, including banking or wealth management firms.
• Consultative sales approach with a product-centric mindset.
• Ability to articulate complex technical solutions and financial value propositions to internal stakeholders, customers, and executive audiences.
• Strong analytical skills for understanding customer trends at scale.
• Ability and willingness to learn Plaid's APIs and become more technical.
• Experience recruiting, onboarding, and coaching teams.
• Ability to build strategic relationships with internal and external stakeholders.
• Outstanding communication skills.

Nice to Have

• Fintech industry experience.
• Experience with banking and wealth management clients.

Compensation and Benefits

• Annual salary range: $213,600–$289,200.
• Additional compensation may include equity and/or commission.
• Comprehensive benefits including medical, dental, vision, and 401(k).